Polished Nails & Spa is a highly acclaimed nail salon that has consistently impressed its customers with its exceptional service and welcoming environment. The quality of their work is exceptional, with manicures and pedicures lasting well over three weeks without any chipping or fading. The friendly and attentive staff ensures that every customer is comfortable and satisfied throughout the entire process, taking great pride in their work. The atmosphere is relaxing, and the salon is often quiet, allowing customers to enjoy a leisurely experience. Customers have praised the skilled and kind staff, who go above and beyond to ensure a great experience, even going as far as to cradle a customer's hand and apologize for a minor issue. The lavender pedicure is particularly popular, with customers raving about the excellent foot massage. Overall, Polished Nails & Spa is a top-notch salon that offers a truly exceptional experience.
I have been coming to this nail salon for over 2 years now, moved out of state and visit when possible. thoroughly impressed with the entire experience. The quality of service is exceptional—my manicure and pedicure lasted well over 3 weeks without any chipping or fading, which is rare. The staff is incredibly friendly and attentive, making sure I was comfortable and satisfied throughout the entire process. The atmosphere was relaxing, and I could tell that the staff took great pride in their work. I highly recommend this salon if you're looking for top-notch service and a welcoming environment!
I love Nataly and all the girls working there.
Dec 2021
5.0★★★★★
I absolutely love this place! Not only are the services done with finesse, the women in the establishment are great! The customer service is above and beyond, 10 out of 10 most definitely would recommend!
Jul 2019
5.0★★★★★
My nail technician did great! She definitely put more effort and time into the leg massage and the scrubbing during my pedi than the majority of other technicians from other places. Had a 20 minute wait before being seated, but they offered refreshments. It was the usual price to be expected for a classic pedicure, and I will definitely be back! I've tried 3 places in Katy and this one has been the most personable so far!
