About Mastertex Appliance Repair
Mastertex Appliance Repair is a reputable business that provides exceptional service for appliance issues. Technicians are knowledgeable, courteous, and professional, taking the time to explain their work and ensure customer satisfaction. Customers appreciate the reliable service and the high level of professionalism. Many have noted that the workers, like Andrew, go the extra mile and are a pleasure to work with. They are thorough and efficient in their repairs, leaving the work area clean and tidy. While there have been some issues with scheduling appointments, the company prioritizes quality and customer satisfaction, making every effort to resolve issues promptly. Mastertex Appliance Repair focuses on understanding customer needs and delivers seamless repairs, ensuring a great experience for all clients.
I’m so impressed by their communication and professionalism! Laura is hard working and skilled. They diagnosed the issues quickly and I look forward to using them for all future appliance repairs.
Steve came out to our house today due to issues with our Bosch freezer. We had a technician from another company come out twice who caused more damage than what our initial issue was. Steve was able to quickly diagnose the issue and begin the process for repair/replacement. We really appreciate his friendliness and willing to help. He was extremely professional and would want him to come to our house again if we were to have issues again in the future.
MasterTex Appliance was responsive and worked with my warranty company to replace parts in my refrigerator. Their coordinator and technicians were helpful and communicated their schedule and arrival time. They were very helpful in working around my schedule. They will be my go-to appliance repair company.
Great customer service! All repairs were paid through my Lowe’s warranty.