We are 20 year customers of Tempo through two houses and my father in law's -- HVAC and plumbing. While I have always gladly recommended them, I remembered why this weekend we stay loyal customers - because their customer service goes above and beyond. Every. Single. Time.
When it's the Labor Day Monday and your 97 yr old dad's AC goes out, it's not just inconvenient and uncomfortable, it's an emergency. Tempo treated it the same way -- their repair tech spent half his holiday trying everything to get it working eventually deciding the compressor would need to be replaced. The office called me a couple of times, including past 9 PM (With an apology even) to assure us someone would meet us at 8 AM. That person left his house pre-dawn to be there on time and told us everyone was already on notice that they needed to get something figured out and installed same day. By 10 AM the Tempo trucks were pulling up, offloading new equipment and guys, and jumping into action.
I know we love our dad and would do anything to keep him safe -- it's amazing when a company is willing to do just as much to make sure he would be safe and could stay in his home tonight.
And this, among so many other reasons, are why we are and always will be Tempo customers!
Thank you Btittany, Ken, Josh, and the names I don't know that made this happen!! Y'all are a true blessing.
About Tempo Air
Tempo Air is a highly-regarded AC repair service provider that has been serving the Dallas and Fort Worth areas since 1966. The company offers a wide range of services, including plumbing, HVAC, and drain cleaning, with a focus on quality and rapid service.
Tempo Air's technicians are known for their friendliness, knowledge, and thoroughness, going above and beyond to ensure customer satisfaction. The company provides emergency services, even on weekends and late at night, and stands behind its work with warranties on all completed jobs.
Customers praise Tempo Air for its professionalism, honesty, and dedication to providing excellent and timely service. Reviewers highlight the expertise and helpfulness of technicians, who are great to work with and provide detailed estimates. The company also offers repair clubs for both AC and plumbing customers, including a twice-yearly maintenance plan.
Reviews
Joseph Lowack was on time and very professional. He explained the results of the inspection and ensured the inside and outside units operated in limits and were cleaned as needed. Great service!
Coy was extremely helpful and very knowledgeable with the maintenance of my AC unit. He also identified a potential problem and was kind enough to bring that to my attention and will have a plumber give me a call. Went above and beyond. Thank you
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- no online estimates
- accepts credit cards
- offers military discount
- open to all
Location
911 Maryland Drive, Irving, TX 75061
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