About O'Chi Reflexology
O'Chi Reflexology offers exceptional customer service and impressive massage treatments. Their skilled and professional therapists provide personalized sessions tailored to each client's preferences, including deep tissue and oil massages. While there may be occasional oversights, such as neglecting specific areas, the staff welcomes feedback and aims to improve. Customers have praised the strong hands of the therapists, ensuring a wonderful massage experience. However, there are concerns regarding credit card charges, with some clients expressing frustration over being overcharged. Despite this, visitors still appreciate the overall quality of the massage services. O'Chi Reflexology remains a great choice for a relaxing and rejuvenating experience, as long as clients are prepared for potential upselling during their sessions.
I have been going to the Irving massage store for 6 years. I Never had a bad massage. My only complaint is that I was overcharged for using a credit card for a purchase of $75.00. The charge should have been $2.62, not $13.00. Your sign clearly states 3.5 percent for credit card usage.
I understand having to charge an additional 3.5% for using your credit card, but where do you get off charging 24%? Is your staff just incompetent in using the calculator or just trying to run up the charges? I have no complaints about the massage I receive, excellent services. But STOP overcharging on credit cards. Unfortunately, other Chinese stores are doing the same thing as well.