It's A Secret Med Spa - Corporate Office

Aug 2023

I was appall to come in for my appointment and the nurse who was to do the botox for me, refused to provide the service for me, This was the first time I had ever been here and she even had me apply for a credit line with Cherry and I got approved for $3,000.00 and Caroline the nurse told me it would not do me any good to get the Botox, when I have been getting Botox before. I was so dissatisfied why would you make me apply for a credit and then refuse to provide service was it because of my age? I don't have any medical issues either. I hope no one else goes through this, I was so dissapointed and told my friends and family this is one place you don't want to go to

Jul 2023

I initial went to a treatment for filler and was not overly impressed with the results or technicians knowledge of the process. At that visit I was talked into purchasing three treatments - a pkg discount offer. I went back for the first PRP and should have just left. The technician was very incompetent and the result was dark bruising that lasted for several weeks rather than the one week or less she advertised. Needless to say very unhappy with the procedure so I called to cancel my other two prepaid session. Crickets. Now I cannot get anyone to call me back at the local Longview spa or corporate. It has now been two weeks since I began calling, the are extremely unprofessional...read full review

Mar 2022

The secret spa located in 3001 Palm Way Suite 146, Austin-Texas is very unprofessional. I visited them few times in this month(aug-2021). They were OK in their work. Yesterday, 08/18/2021, I was passing by their secret med spa center and thought of visiting it to find out about their packages regarding the lymphatic messages at their center. My daughter was keen on doing this. The time was 4.00 PM and when I tried to open the entrance door of the center it was locked from inside. All the lights were on and the open LED sign was on.too I tried knocking a few times but no one responded to it and there was nobody at the reception desk too as I could see from the outside.I...read full review