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Benchmark Service

5.0 98 reviews
Overall rating
5.0
out of 5
98 reviews
5 star 99%
4 star 0%
3 star 0%
2 star 0%
1 star 1%

About Benchmark Service

Benchmark Service is a company specializing in Mitsubishi Heating and Cooling products. They design, sell, and service Mr. Slim and City Multi AC systems for both home and business customers in the DFW area. With experience dating back to 2006, Benchmark focuses on providing energy-efficient solutions and reliable service.

Customers frequently praise the team for its high-quality installations and friendly, professional service. They appreciate how the team takes the time to understand customer needs and find creative solutions for challenging installations. In recent reviews, customers have highlighted the team's excellence and professionalism. Technicians are noted for their knowledge and quick resolution of issues, often providing helpful maintenance tips. Benchmark is commended for its thorough explanations of system functions and maintenance, as well as guidance on obtaining energy efficiency tax credits, especially as many customers seek to take advantage of these credits before they expire.

Customers express satisfaction with the entire process from initial contact to installation day. They feel confident calling Benchmark due to their responsiveness, clear communication, and ability to complete installations efficiently. One customer mentioned a great experience installing a Mitsubishi mini split in their garage, noting that the price was exactly as quoted, with no surprises. Another customer, an artist, shared how Benchmark helped create a comfortable space for creative work, highlighting the silent operation of the AC system. Overall, Benchmark Service is recognized for its genuine and honest approach, making uncomfortable spaces comfortable.

Sep 2026
5.0
I wanted a mini-split AC/Heat Pump unit for my garage. After much research I contacted Benchmark Service, Irving, TX. and contracted for the installation of the Mitsubishi MSZ-GX system. Benchmark only handles the Mitsubishi product line and are the leading experts for this system in the DFW Metroplex area. This is the main reason I selected them.

On installation day a three man team arrived and about two hours later I had a working system. The indoor and outdoor units were neatly and fully installed, all debris was cleaned up and I received a full demonstration and system explanation.

Benchmark Service exceeded all my expectations, I couldn't be happier. I am confident… read full review
Aug 2026
5.0
Fantastic quality and service! The fact Benchmark does electrical along with the HVAC installation is super helpful and reduces any more coordination. Mitsubishi is a cut above the rest and Benchmark does justice for this brand. Totally recommend without reservation.
Aug 2026
5.0
Benchmark's great ratings are well deserved - let me add mine to their accolades. Shop around, of course, but you'll quickly figure out that Mitsubishi is -the- quality choice, and Benchmark is head and shoulders above the rest. The team, including the owner, showed up for my install on time and got right to work. They know their stuff cold, they are precise, careful and courteous, cleaning up as they go. The install experience and the finished product are both great. I will be recommending them to all of my friends.
Photos of Benchmark Service, 1704 Etain Road,  Irving
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Hours

Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday Closed
Sunday Closed

Good to know

  • accepts credit cards

Location

1704 Etain Road, Irving, TX 75060

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Benchmark Service · 1704 Etain Road, Irving, TX 75060

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