Reviews for Tide Cleaners
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 8AM - 5PM
Sunday: Closed
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Ratings
Google: 4.1/5 Facebook: 1/5Tide Cleaners
5710 Memorial Dr Ste A, Houston
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I moved out of the neighborhood 3 years ago, yet I still haven’t found a comparable dry cleaner so I make the trek to Rice Military for Tide Cleaners. They consistently do a great job, and are the only cleaners that have never damaged any of my clothes or bedding—from suits to silks. They aren’t the cheapest, but they also aren’t the most expensive and I feel their pricing is fair. Frankly I would pay more just for the peace of mind that my items will come back clean and looking great. To top it off, Tide Cleaners always provides prompt and friendly service.
Service excellence!! That young man’s (sorry I don’t remember his name) attitude is a blessing to his customers and to his employer, Tide Cleaners! I had only visited this establishment one time, when I dropped my clothing off. However, when I returned a few days later he remembered my name without even coming out to ask and I hadn’t completed the pre-arrival request that was sent by text to me a few days earlier. He immediately went to collect my clothing before coming outside to bring them to me! His responsiveness along with his ready smile and warm demeanor culminated in a very satisfied and repeat customer!! Thank you Sir!!
Edit: The manager did personally call me. Thank you for listening to your customers! Stars updated to reflect the service I had with her.Unfortunately, I turned in my dry cleaning before 9 am on Mar 28th and one part of my order wasn’t returned later that day. The order was three pair of pants, which my husband needed before his 2:25 pm flight the next day. The rep told me they should be delivered in the morning at 9, and I could pick them up then. She did give me a 20% off coupon for the issue. Thank you! I called the following morning round 8, and the rep was not interested in ensuring my order was on the truck. I asked if I could speak to a manager, and she said...read full review