Spencer Dry Cleaners and Laundry is a highly-rated dry cleaner known for its reliability and quality. Customers consistently praise the business for never losing or damaging items and for always having orders ready sooner than expected. They also offer a convenient text notification system when clothes are ready for pickup. The cleaning service has a reputation for handling delicate fabrics with care, successfully removing even stubborn stains. Customers appreciate the affordable prices and the commitment to providing excellent customer service. Recently, under new ownership, some customers have experienced mixed feelings about service changes but noted that staff members often go above and beyond to help. Friendly service remains a highlight, with many stating that their dry cleaning is always done right and ready on time. Customers also mention that when issues arise, the staff, including Jason, takes personal ownership to resolve concerns quickly.
Hi I had not been here for a while .Now under owners .
But I did not like the service I was not told new rules or maybe it was just for me only .But I went back the next day to pickup my garment cause the time & price did not make sense I was upset cause they never answer the phone for my concern.But I went back in person addressed my concern & the other lady went above & beyond to get my garment earlier.
Had an issue picking up my clothes and Jason reached out immediately to resolve the concern. He made it right and took personal ownership to make sure i was accommodated. I appreciate you going above and beyond - great customer service!
Best dry cleaners in the area. Never lose anything. Never receive anything back damaged. Always ready sooner than expected. You get a text when it’s ready. Super convenient!Services: Laundry wash & fold
16218 FM 529, Houston, TX 77095
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