About Petco

Petco is a pet store that receives positive reviews for its friendly and helpful employees, particularly the salon manager CiCi and dog trainer Azul. The store offers a pleasant shopping experience, with the exception of some issues with the store manager. Overall, Petco is a favorite among pet owners.

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Reviews for Petco

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  • Jan 2026

    I am very happy with the services and with all the personal that works here, they really go above and beyond to help their clients, I will go back to this store, at it has become one of my favorites to shop for my pets!

  • Jan 2026

    I had an absolutely amazing experience at the Petco in the Brookhallow Shopping Center, and I cannot say enough good things about this location. From the moment we walked in, the energy was warm, welcoming, and genuinely kind. The store manager, Summer, was beyond pleasant! She is friendly, attentive, and truly authentic in the way she interacted with both customers and pets. This is the kind of customer service that makes you feel valued and keeps you loyal to a specific store.

    My baby doggy, Chai, loved everyone in the store. The staff was so sweet, patient, and engaging with her, which made the entire visit feel relaxed and enjoyable instead of stressful. On...read full review

  • Dec 2025

    Called to ask some questions about vet services and Natalie actually sold me on the pet car vital premier membership by telling me about it and how it’ll save me money. Her customer service skills are top tier, and she’s the only reason I’m writing this review. She was so nice and knew exactly what she was talking about!

Hours

Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 8PM

Tips

 offers same-day delivery

Location

4512 Dacoma St, Houston

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