About Neptune Society
The Neptune Society is a trusted cremation service provider in Houston, offering compassionate and professional support to families for over 45 years. The experienced and friendly staff is dedicated to making the cremation process as easy and stress-free as possible, ensuring that the final wishes of loved ones are carried out with dignity and respect. Clients have highlighted the ease of handling arrangements and have expressed that the staff is polite and thoughtful. Neptune Society offers numerous options and pre-need cremation services, providing peace of mind for families. The team is very respectful and empathetic, guiding families through difficult times with care and compassion. Overall, Neptune Society is recommended for anyone seeking reliable end-of-life services.
Got a promt call back on my request. The caller explained all the workings of the plan in plain English. She took her time and asked several times if we had any questions We felt we understood the program completely b4 we committed. It was a nice experience
My experience began with excellent response time and service. Our initial call upon my mother’s death, was handled with the utmost professionalism and sensitivity.
The next few days did not go as well. When documents were sent to me for signature, every one was correct; but the death certificate had my mother’s name misspelled. Every other document had the name spelled correctly but the one that mattered most had a spelling that did not match the others AND was not the spelling that listed on all of the information on my mother’s Neptune Account. When I brought it to the Neptune agent handling our account, she was defensive and accused me of giving...read full review
I thought our contact, Joana Porras, was very knowledgeable and was able to answer all our questions. We moved forward because it suits our needs and alleviates the need for our family to deal with all the choices at a distressing time.