About Brookside Funeral Home - Champions
Brookside Funeral Home-Champions, located in northwest Houston, has been providing funeral and cremation services since 1995. The recently remodeled funeral home features a beautiful facility with a spacious chapel and comfortable areas for gathering. The staff is praised for being very professional, knowledgeable, and eager to help. They provide amazing care and guidance during difficult times, making things easier for families and creating a beautiful celebration of life. The Director and the staff are recognized for their kindness and support, ensuring families feel comforted. While most experiences are positive, there have been occasional mentions of less friendly service from reception staff. Overall, Brookside is highly recommended for their compassionate service and attention to detail during challenging moments.
I dreaded having to visit the funeral home to make arrangements for my recently deceased daughter. I didn’t know what to expect or which details would require our decision-making. However, all of that anxiety vanished the moment we walked through the doors. The receptionist welcomed us with sincere condolences before introducing us to our funeral director, Rochelly.
Rochelly was incredibly patient and guided us through every step of the process. We never felt rushed or pressured into making decisions; instead, she comforted us and reassured us throughout. She even went above and beyond by rescheduling her vacation days just so she could personally oversee...read full review
They took such good care of myself and my family. They were so kind and patient, understanding and helpful. Even got something done for me last minute,
I was at ease knowing they had everything under control.
I am grateful for the help through my difficult time.
Very pleasant and professional representative, Sharon, presented all the options available and answered all of my questions. I am glad we made arrangements with Brookside.