About Air Star Now
Air Star Now is a trusted provider of heating and cooling services in the Houston, Texas area. Their team of trained, licensed, and insured technicians is dedicated to delivering high-quality service to keep homes comfortable all year. They respond quickly with prompt and efficient diagnosis, able to fix unexpected issues like a heating system failure on a cold weekend. The technicians are professional, thorough, and diligent, explaining problems and solutions clearly. Customers praise the company’s quick response, fair prices that beat competitors’ quotes, and excellent service. They are known for their customer-centered approach, with technicians like Perla and her team always available 24/7 to help. Whether it's addressing AC issues or fixing heating systems, Air Star Now goes above and beyond to ensure customer satisfaction. The company’s commitment to integrity and professional service makes them a highly recommended choice for heating and cooling needs in Houston, Katy, Cypress, and Spring.
I had a great experience with the Air Star Now team that replaced my AC unit. They actually replaced my unit in within 24 hours of our initial conversation about needing a replacement unit.
The installation crew worked diligently throughout the day which had some on and off rainfall, and left the area clean when the job was finished. The quality of the workmanship was excellent, and the new system is operating as expected.
What stood out most was their communication and commitment to customer service from Perla. She kept me informed throughout the process and made what could have been a stressful situation very straightforward.
I would highly recommend...read full review
A friend referred me to Air Star Now and I couldn’t have been happier. Top class professionalism and service. The technician Alan Elliott went above and beyond to explain and show me what was going on with the unit and laid out the options and pros and cons. They were second opinion which without telling them confirmed my hesitations with the first opinion I had gotten from a company who I had used consistently in the past. I’ll stick with Air Star Now for future work. Thanks to both Alan and the full team.
Our AC stopped working the Friday before Memorial Day. A technician came out that night and assessed the situation and found the compressor needed replaced. Michael and Ivan promptly showed up Saturday morning, clearly communicated the issues and finished within a few hours. Thankfully the repair was covered by a warranty and Air Star Now was prompt to respond and fix it. Both Michael and Ivan were polite and very professional and got us feeling the cool air asap, which was important with a house full of people on a holiday weekend. We can't recommend Air Star Now enough!