About Air Pro
AirPro A/C & Heating is a full-service residential and commercial HVAC business in Houston that has been trusted by customers since 1989. They work closely with clients to ensure they receive an HVAC system that meets or exceeds their expectations, understanding the importance of proper climate for comfort, productivity, and health. Customers praise the company's technicians, such as Mason Nichols, who provide excellent service. Mason was highly knowledgeable about the HVAC units, explained things in simple terms, and offered several options without pressuring the most expensive choice. Customers also appreciated the technician Johnny DeSoto, who was great at explaining and helping replace an HVAC system. When a power surge issue caused a customer's HVAC compressor to go offline, the AirPro technician Johnny Soto arrived promptly, diagnosed the problem, and efficiently repaired the system. He took the time to explain his process and provide education, and also recommended installing a surge suppressor to prevent future issues. Overall, AirPro A/C & Heating is a reliable and customer-focused HVAC company that consistently provides excellent service and technical expertise to its residential and commercial clients in the Houston area.
John with AirPro was the technician who completed our AC/HVAC maintenance today. He was wonderful - I appreciated him calling me over to show what he found, his patience in explaining details about a capacitor replacement and upfront on pricing. I would love to earmark him as our tech. The maintenance plan has been one of the single most best investments I made as a single woman in caring for my home. I highly recommend the plan and John.
Mason Nichols was outstanding. Gave us several choices, without pressuring the most expensive unit. Very well educated on all the units and how everything works together. Explained in simple terms. Answered all my questions and took his time with us. Highly recommend Mason and AirPro.
There was a power surge issue from CenterPoint equipment damage on Friday, 2/20/26 that put my HVAC compressor offline. It didn’t come on, and when I called AirPro on the same day, they offered if I’d like a tech to come that evening. I asked them to come the next day in the morning so it will be easier to work with sunlight. The tech, Johnny Soto gave a good head’s up before he arrived and actually came on-time at 10:45am. I liked his approach of starting from the bottom and addressed it with proper logic. He gave me explanation as he was checking the compressor and used his proper experience when he was making assessments. When he made the conclusion, he would...read full review