Yates GMC, INC. provides excellent customer service. Customers report that the staff are helpful, courteous, and professional. The dealership has a quick turnaround time. The saving grace was the Service Manager Matt, who is honest, professional, and competent. He handled an issue with the engine quickly and fairly and went above and beyond to help. His team fixed a car the first time when other dealerships could not.
We just purchased a new 2026 GMC from this dealership, the reason I chose this dealership rather than one of the larger owned group of dealerships is Yates is a small town dealer that operates under Customer first and Customer total satisfaction !! I am a retired GM I’ve run dealerships for over 35 years and I Never praise salesmen because of today’s high pressure - quick kill approach but I must tell you if you want a salesman who is kind , compassionate and understanding of your needs then you need to contact Ron. The sales manager Reggie is another one who runs his office and his approach to every deal is the old school respectful way” Whatever it takes” and… read full review
May 2025
5.0★★★★★
I had a great salesman, he found the truck we needed in our price range. Thank you. I was in and out within an hour. I walked out with the truck. He asked me what I was looking for, I told him. I only had to look at one truck. It was exactly what we were looking for. They have the best prices anywhere around. You can't just go by what's on the website because they have way more than what is listed.
Mar 2025
5.0★★★★★
I really like that this is a simple, older building. You’re not paying a bunch of overhead in your purchase just for a shiny floor. Competitive pricing. Genuine guys, happened to have exactly what I was looking for. Andy was great, hospitable and didn’t pressure. He sent sales manager and finance manager out directly to me so we didn’t have to keep going back and forth. Easy sale!
