Animal Emergency Hospital of North Texas is an emergency facility in Grapevine established in 1998. The facility was created and is supported by local veterinarians. Its purpose is to provide emergency and critical care services to companion and exotic animals during the hours when your primary veterinarian's office is unavailable. They also offer walk-in emergency care and around-the-clock care when your pet needs 24-hour care.
The staff, including Dr. Carol, are highly praised for their kindness, professionalism, and dedication in caring for pets. Customers describe the team as going above and beyond, even when other critical patients are present. They are attentive, informative, and take great care of pets in urgent situations. Many clients appreciate the reasonable prices and the staff's patience and respect, especially when callers seek help for their concerns. The team is known for their efforts to put owners at ease during stressful times, offering comfort and reassurance. Several reviews highlight the staff’s commitment to providing the best possible treatment, even in difficult circumstances like a pet needing to cross the rainbow bridge. Overall, the hospital’s exemplary care and compassionate staff earn high praise from pet owners in the community.
We loved our experience with AEHNT. I am a full-time petsitter, and had a dog show the beginning phases of a bloat/GDV episode. The staff was so amazing and didn't treat me like I was crazy with the symptoms that I presented to them. The dog I brought is a protection dog who hates the vet. They provided me a muzzle to put on him in the car. Then they were so respectful of him, his space, and his boundaries. They didn't show fear or anxiety towards him. They were sure to do thorough testing and reassured me that all was ok. They helped me to make informed decisions for my client. I highly recommend them if you have an emergency.
Feb 2026
5.0★★★★★
We brought in a sick kitty and were met quickly and kindly by staff. We were talked through the process and given our options, and since this location cannot perform dental work, they recommended we go to a gp and did not charge us anything at all for their time. I would 100000% come back. Staff obviously cares a lot about the animals themselves and doing what’s best for them and their owners rather than squeezing every penny possible out of anybody. Everyone was so kind and so patient, I appreciate it so much.
Feb 2026
5.0★★★★★
The wait once you get to a room is a little long sometimes. Maybe depends on how emergent your case is, but otherwise the staff has been friendly each time and helped with our situations.
