Liberty City Septic is a highly recommended septic service known for its professionalism and exceptional customer care. Customers appreciate the kindness and expertise of the staff, particularly Beth, who provides helpful troubleshooting over the phone without charging extra fees. Eddie is recognized for his dedication and thoroughness in diagnosing issues, ensuring that problems are resolved effectively. The team is prompt in responding to service requests, often arriving the same day or the next, which is especially valued by customers who maintain a monthly plan for their aerobic systems. Oliver is noted for his respectful approach and clear communication regarding pricing before any work begins. Overall, Liberty City Septic is praised for their integrity, commitment to customer education, and the quality of their services, making them a trusted choice for septic maintenance and repairs.
Great service!!! She worked with our schedule as we had to get a plumber to find the buried septic tank. She had the truck literally drive up as the plumber found the tank. The driver was friendly and professional. I will definitely be using them from now on!!!
Had my tank pumped by another company in the area. They didn't do a proper job and i noticed that my light came on after. They wanted to charge me a service fee to come out.
I called liberty city and spoke to Beth. She was so kind. She walked me through some troubleshooting over the phone. The light is now off and they didnt charge me anything to help me out.
100% would recommend this company and will be using them going forward.
Eddie Langley is the BEST! He diagnosed the issue after diligently trying everything possible. He never gave up! I called the office on Sunday and left a message. Beth Langley called us before 8:00 am! Eddie and Beth are true professionals!
6565 TX-135, Gladewater, TX 75647
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