Amazing foot massage

Mar 2026

My mom and I went for a couple full body massage for her birthday! It was her first massage ever and they SPOILED us. Free hot stones, and even after her massage was done the guy worked on her neck a bit more just because she needed it. This place is soothing and clean, cannot wait to go again!!!!

Nov 2025

I was returning a chair that I bought through a third-party vendor. Osaki was unable to process the refund due to a seller portalerror. I had four or five extended chats with this vendor where they asked the same questions over and over and over again. they kept assuring me that it was being escalated and would be taken care of.

During that time, I was also emailing Jeff at Osaki and he was very helpful trying to do whatever he could.

He exhibited customer service that was extra mile through many emails

Aug 2025

We have really enjoyed our massage chair except for the wear of the vinyl. We have used it lightly and feel that the durability of a $3000 chair should endure 5,10,15 or 20 years. We currently have to face it towards the corner. I inquired about replacing at least the front cover, but they do not make the color tan any longer.