About Sorcetek Technology Group
Reviews for Sorcetek Technology Group
Write a reviewHours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: ClosedSunday: Closed
Sorcetek Technology Group is a reliable and affordable managed services provider for small businesses in the DFW area. They offer a range of services including data backup and recovery, IT support, and cloud management. When a business needed a modern VoIP phone system, Sorcetek took on the research and provider evaluation, helping the business secure a competitive provider while also saving on monthly costs. The support services provided by Sorcetek are highly regarded, with team members like Ramez and Abdu going above and beyond for their clients. They work to understand each business's unique pain points and provide tailored solutions. This has given business owners peace of mind knowing their tech stack is working efficiently. Since partnering with Sorcetek, businesses have experienced zero service interruptions and technical issues are typically handled on the same day. They work with remote sales reps and warehouse operations, implementing new security measures to protect data. Sorcetek's experts are available for consultation on new projects and changes to existing procedures, providing guidance on physical machines, software, and systems processes. The collaboration between Sorcetek and other vendors has been described as amazing. Any business in need of IT expertise would highly recommend Sorcetek Technology Group.
I own Penney Counter, an accounting firm. When our system went down late on a Friday, James Darroch and his team at SorceTek Technology Group stepped up in a way you don’t see often.
I reached out expecting to hear back the following week. Instead, James called from the golf course (literally) and had his team with Tyler and Christian Laney working on the issue straight away.
By Monday, everything was running again and we had a long-term plan in place to prevent it from happening again.
The responsiveness, care, and follow through is what business owners need.
If you’re looking for an IT partner who takes ownership and actually shows up...read full review
When my employer was in need of a modern VoIP phone system, I knew that it would take extensive research to find the right provider. I turned to SorceTek Technology Group for help. Not only did they take on the bulk of research and provider evaluation. After providing a list of providers with competitive rates, we were able to secure one which met our needs while also saving on monthly cost around internet services - without having to pay out additional expenses such as billable hours or service fees to SorceTek.
How often can you say you love interacting with support? SorceTek provides absolutely fantastic support services and team members like Ramez and Abdu go above and beyond for their clients. IT can be so frustrating as a small business owner - having the SorceTek team in our corner gives me incredible peace of mind and I know our tech stack works as efficiently as possible. Every business is different, SorceTek worked with us to understand our unique pain points, and figure out the best solutions. If you're looking for a great managed IT partner, you've found it.