I couldn’t be happier with my recent experience with Peek's Floor Co.! The carpet is beautiful and excellent quality, and the entire process was seamless from start to finish.
Areez was wonderful to work with—he helped me select the carpet, plan the installation, and followed up throughout the process. He was professional, knowledgeable, and made everything so easy.
Hector and Pedro did a fantastic job with the installation. They were professional, careful, and did beautiful work.
I highly recommend this Peek's Floor Co. and especially Areez, Hector, and Pedro. Great quality and outstanding customer service!
I highly recommend them for all… read full review
About Peek's Floor Co.
Peek's Floor Co. offers a wide variety of flooring options, including plush carpets, luxury vinyl, and hardwood, all known for their design and durability. With over 30 years of experience, they provide quality selections and tailored solutions for different styles and needs. Customers can visit any of their five showrooms in the Dallas-Fort Worth area to find the perfect flooring for their spaces. The company is praised for its efficient installation services, expert advice, and a helpful blog filled with tips on flooring maintenance.
Recent reviews highlight the excellent customer service provided by the staff, particularly noting the professionalism and knowledge of Todd Bower. Customers appreciated his guidance during the selection process and his exceptional care throughout their projects. Many customers have had positive experiences, with one noting how Todd's assistance made the flooring purchase easy and enjoyable. Installers, including Francisco and Junior, are described as courteous, detailed, and hardworking, ensuring a smooth and professional installation process.
However, some customers have mentioned additional costs related to projects. For instance, while they are happy with the quality of the floors, they noted that services like painting surfaces or caulking are not included. This has led to some dissatisfaction over how the project looked upon completion, particularly with baseboards and stair finishes. Overall, customers express high satisfaction with the quality of the products and services received, recommending Peek's Floor Co. for flooring projects while advising future clients to be aware of potential extra costs.
Reviews
I have had the most wonderful experience with Peak Carpet in Frisco, Texas, and it was largely because of my good fortune in meeting Areez Popatia and his masterful installation crew, led by Alfredo Cruz.
Yes, the carpet I selected was top quality and exactly what I wanted. But what made my entire experience with Peak Carpet so exceptional was the service.
From the beginning, Areez provided extraordinary customer service. His professionalism, knowledge, communication, and coordination with my other contractors and project timeline were outstanding. He met with me personally, listened to what I was trying to accomplish, recommended colors and options appropriate for… read full review
We had a wonderful experience with Peek’s Flooring in Frisco while updating the flooring in our home. Todd Bower was outstanding from start to finish—he listened carefully to our needs, answered every question, explained the differences between hard flooring and carpet options, and helped us feel confident in our choices. He provided samples, came to our home for measurements, and gave us detailed quotes with clear expectations for installation. Todd even stopped by during the hard flooring installation to make sure everything was going smoothly. Both installation teams did an excellent job, and the customer service throughout the entire process was exceptional. We’re… read full review
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Hours
Good to know
- offers repair services
- accepts credit cards
Location
2595 Preston Rd #200, Frisco, TX 75034
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