Had Trident out today for flushing two water heaters and also a sink/dishwasher issue, they were amazing! Matthew was super friendly, super professional, and super helpful! He explained a few things to my husband and I about our faucet and sink issues that we didn't know and gave us some tips for ongoing maintenance that we will definitely do. They called when they were on the way to give us a heads up on timing and they actually got the jobs done quicker than we anticipated. The pricing was exactly what they quoted over the phone. This was our first time to use Trident but I will call them again when the next thing comes up. We were very pleased with our experience and would definitely recommend them. And again, Matt was great! He gets an A+ from us!
Ivs V.
Jun 2024
I absolutely recommend Trident! I called them after I felt my original quote from another plumbing company was suspiciously high. Preston came to my home and was able to troubleshoot the problem that saved me a lot of money. Because of their honest approach, I will be using Trident plumbing for all my plumbing needs. I will be deleting the previous plumbing company from my phone contacts!
Moniece G.
Jun 2024
I can't say enough good things about Trident plumbing. I recently had to replace my pressure regulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!
Praveen M
May 2024
I received a confirmation of appointment and drove for an hour, waited for 30 mins at my home then called them to find there is no appointment scheduled.
Bobbie M.
Feb 2024
These guys were awesome! Matthew and Jeremiah took care of everything and they were so nice to work with. Thanks guys
Carrie D.
Nov 2023
Schuyler was a FANTASTIC help to us! He even arrived early! He diagnosed our toilet problem immediately and neatly took everything apart, fixed the issue and put everything back together. He was so careful that when he left, there was no evidence a plumber had even been here! He gave good advice, made a suggestion or two, gave us pricing and options before delving into fixing our issue. We'll definitely continue to use them. We've used them before to clean & maintain our tankless water heater. We HIGHLY RECOMMEND TRIDENT PLUMBING!
Guy K.
Oct 2023
We were first-time customers of Trident Plumbing and we were extremely pleased with the whole experience. They were taking care of our next door neighbor who had a problem and as he (the plumber) was finishing up I approached him to get a 2nd quote on some work I'd been planning with another plumbing company. Well just let me say that the plumber from Trident (Steven) blew me away with his knowledge and customer orientation. We needed a new hot water tank and he was able to give me a quote right there that easily beat my former plumber's estimate. Moreover, Steven took the time to explain absolutely everything he/they were going to do as part of the job. When he and his assistant (CJ) came to do the job they were exceeding professional, thorough and fastidious throughout the process. Overall a great experience. I highly recommend.
Katy B.
Oct 2023
Trident Plumbing exceeded my expectations! I called them late on a Friday evening, and remarkably, within just 20 minutes, plumbers Preston and Kelly were at my doorstep ready to help. Their positive and friendly demeanor immediately put me at ease. These two skilled professionals quickly identified the issue and wasted no time in installing a new water heater. I was amazed that they completed the job in just 45 minutes, all while being on-site for only an hour and 10 minutes. Their exceptional knowledge and efficient teamwork truly impressed me. Not only was their service top-notch, but the price for the new water heater was also reasonable and fair. Trident Plumbing ensured that the investment was worth every penny. Additionally, the warranty provided was excellent, offering a great sense of assurance and peace of mind. I highly recommend Trident Plumbing and specifically commend plumbers Preston and Kelly for their outstanding service. Kudos to Trident Plumbing for employing such dedicated and capable individuals!
B R.
Sep 2023
I agree with all the other 5 star reviews. I had 2 hot water heaters installed in the attic. Communication with the installer as well as the lady who answers the phone were fantastic. Did a great job and a fair price. Recommend!
Courtney C.
Jun 2023
My outside faucet had a consistent stream of water leaking out when it was turned off. Called Trident, they changed my water heaters couple years earlier (that experience was good). Schulyer, from beginning to end was informative, kind, and helpful. He replaced my faucet and discussed why it wasn't working properly, as well as gave me has much info as possible on the potential costs up front. I had some other projects/mini problems with some other things and he gave advice on those. In the end, he fixed the faucet and I was able to fix the handle on my toilet (from his advice). I appreciate the kind and informative service.
T C.
Had Trident out today for flushing two water heaters and also a sink/dishwasher issue, they were amazing! Matthew was super friendly, super professional, and super helpful! He explained a few things to my husband and I about our faucet and sink issues that we didn't know and gave us some tips for ongoing maintenance that we will definitely do. They called when they were on the way to give us a heads up on timing and they actually got the jobs done quicker than we anticipated. The pricing was exactly what they quoted over the phone. This was our first time to use Trident but I will call them again when the next thing comes up. We were very pleased with our experience and would definitely recommend them. And again, Matt was great! He gets an A+ from us!
Ivs V.
I absolutely recommend Trident! I called them after I felt my original quote from another plumbing company was suspiciously high. Preston came to my home and was able to troubleshoot the problem that saved me a lot of money. Because of their honest approach, I will be using Trident plumbing for all my plumbing needs. I will be deleting the previous plumbing company from my phone contacts!
Moniece G.
I can't say enough good things about Trident plumbing. I recently had to replace my pressure regulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!
Praveen M
I received a confirmation of appointment and drove for an hour, waited for 30 mins at my home then called them to find there is no appointment scheduled.
Bobbie M.
These guys were awesome! Matthew and Jeremiah took care of everything and they were so nice to work with. Thanks guys
Carrie D.
Schuyler was a FANTASTIC help to us! He even arrived early! He diagnosed our toilet problem immediately and neatly took everything apart, fixed the issue and put everything back together. He was so careful that when he left, there was no evidence a plumber had even been here! He gave good advice, made a suggestion or two, gave us pricing and options before delving into fixing our issue. We'll definitely continue to use them. We've used them before to clean & maintain our tankless water heater. We HIGHLY RECOMMEND TRIDENT PLUMBING!
Guy K.
We were first-time customers of Trident Plumbing and we were extremely pleased with the whole experience. They were taking care of our next door neighbor who had a problem and as he (the plumber) was finishing up I approached him to get a 2nd quote on some work I'd been planning with another plumbing company. Well just let me say that the plumber from Trident (Steven) blew me away with his knowledge and customer orientation. We needed a new hot water tank and he was able to give me a quote right there that easily beat my former plumber's estimate. Moreover, Steven took the time to explain absolutely everything he/they were going to do as part of the job. When he and his assistant (CJ) came to do the job they were exceeding professional, thorough and fastidious throughout the process. Overall a great experience. I highly recommend.
Katy B.
Trident Plumbing exceeded my expectations! I called them late on a Friday evening, and remarkably, within just 20 minutes, plumbers Preston and Kelly were at my doorstep ready to help. Their positive and friendly demeanor immediately put me at ease. These two skilled professionals quickly identified the issue and wasted no time in installing a new water heater. I was amazed that they completed the job in just 45 minutes, all while being on-site for only an hour and 10 minutes. Their exceptional knowledge and efficient teamwork truly impressed me. Not only was their service top-notch, but the price for the new water heater was also reasonable and fair. Trident Plumbing ensured that the investment was worth every penny. Additionally, the warranty provided was excellent, offering a great sense of assurance and peace of mind. I highly recommend Trident Plumbing and specifically commend plumbers Preston and Kelly for their outstanding service. Kudos to Trident Plumbing for employing such dedicated and capable individuals!
B R.
I agree with all the other 5 star reviews. I had 2 hot water heaters installed in the attic. Communication with the installer as well as the lady who answers the phone were fantastic. Did a great job and a fair price. Recommend!
Courtney C.
My outside faucet had a consistent stream of water leaking out when it was turned off. Called Trident, they changed my water heaters couple years earlier (that experience was good). Schulyer, from beginning to end was informative, kind, and helpful. He replaced my faucet and discussed why it wasn't working properly, as well as gave me has much info as possible on the potential costs up front. I had some other projects/mini problems with some other things and he gave advice on those. In the end, he fixed the faucet and I was able to fix the handle on my toilet (from his advice). I appreciate the kind and informative service.