Preferred Home Services did excellent work on my a/c system. The techs were friendly and knowledgeable. Would highly recommend
About Preferred Home Services
Preferred Home Services is a family-owned and operated business committed to providing affordable heating and cooling solutions to its community. Unlike many other companies, they charge by the job, not by the hour, which helps customers receive fair rates for high-quality service. Their technicians, including Lee, are known for being professional, organized, and efficient, often diagnosing and fixing problems quickly. Customers appreciate their prompt, courteous service, frequently praising the team for their quick response and care. Recently, they have been able to respond swiftly even during busy times, addressing issues like malfunctioning AC units within hours. Their focus on customer satisfaction has earned them a strong reputation, with many customers saying they are "highly recommended" and are impressed by the professionalism and dedication of their technicians.
Reviews
The best part of this experience was the knowledge of having an expert repair service. I’ve learned not to trust everyone after having other companies give us misinformation. We did not need a compressor after all! The only complaint was that it took 4 days to get it fixed, but I’m sure that was out of their hands.
Tech arrived promptly and had the A/C up and running very quickly. They were able to come out the day after the A/C went out so very grateful they were able to that during a hot Houston summer. Highly recommend this company.
Photos

Hours
Good to know
- on-site services
- no online estimates
- accepts credit cards
- veteran-owned
- offers military discount
- open to all
Location
4031 Ellis Road Ste 200, Friendswood, TX 77546
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