About Preferred Home Services
Preferred Home Services is a family-owned and operated business committed to providing affordable heating and cooling solutions to its community. Unlike many other companies, they charge by the job, not by the hour, which helps customers receive fair rates for high-quality service. Their technicians, including Lee, are known for being professional, organized, and efficient, often diagnosing and fixing problems quickly. Customers appreciate their prompt, courteous service, frequently praising the team for their quick response and care. Recently, they have been able to respond swiftly even during busy times, addressing issues like malfunctioning AC units within hours. Their focus on customer satisfaction has earned them a strong reputation, with many customers saying they are "highly recommended" and are impressed by the professionalism and dedication of their technicians.
Brittany, Matt and Anthony were all very helpful! I had to unexpectedly repair a 13 year old AC system. The pricing they provided to replace both the AC and furnace were too good to pass up. Matt was very helpful on the front end helping me to understand my options and on the back end when he came to do the post-install inspection. Brittany answered a million questions. Anthony addressed concerns. I'm very happy and look forward to continuing the professional relationship with my twice annual maintenance plan.
This company did a great job . Customer service is great..we know they have a lot to deal with but when a customer calls they take care of them immediately. I would highly recommend this company for your AC service
Tyler came ro service my HVAC system and explained what was being done throughout the service. Greatly appreciate the service and all information that was giving during the service.