About WaterTex Pools
Reviews for WaterTex Pools
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: 8AM - 12PM
Sunday: Closed
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on-site services
WaterTex Pools is a reliable and experienced pool service company in Fort Worth, TX. With a commitment to excellence, their team of skilled professionals provides a wide range of services, including pool maintenance, repair, and renovation. They pride themselves on being thorough and efficient, leaving the equipment area clean and in good working condition. The company has received praise for their excellent knowledge of pool equipment, prompt arrival, and timely completion of work. Customers appreciate their honest diagnosis and transparent communication about costs and solutions. WaterTex Pools is known for being friendly, competent, helpful, and trustworthy, making them a trusted source for pool services in the area. In addition to their pool services, WaterTex Pools is also recognized for providing exceptional customer service. Customers have highlighted how easy they are to deal with, especially for complex upgrades. They offer good communication prior to appointments and provide upfront pricing quotes after reviewing pictures of the project. The team is experienced and works diligently to meet expectations, often completing projects within the promised timeframe. Their professionalism and attention to detail have earned them high recommendations from satisfied clients. Overall, WaterTex Pools continues to be a dependable choice for pool-related needs in Fort Worth.
I have a Fidelity Home Warranty, and WaterTex Pools was one of their vendors, for when I recently had a pool heating and pump issue. Matt with WaterTex came out and was very respectful, flexible, and reasonable to deal with. They were very quick on coming out for the initial quote analysis, super quick on ordering parts, and even quicker on the install. Truly, I was shocked. With my warranty, I've had to use it for AC and electrical issues so far too; the experience has been horrible both of those times, bad enough that WaterTex & Matt truly stood out, providing a great experience, and I felt compelled to leave a glowing review. Deal with them in confidence!
I recently had the pleasure of working with a fantastic pool controller equipment installation service, and I couldn't be more impressed. From start to finish, the entire experience was seamless and professional.
The tehnician arrived on time and was extremely knowledgeable about all the equipment being installed. They took the time to explain each step of the process, ensuring that I understood the functionality of the equipment and how it would optimize the performance of my pool. Their expertise was evident, and they made sure everything was set up correctly, testing each component thoroughly.
Not only was the installation efficient, but the technician...read full review
Matt came to our home, diagnosed the problem, changed out our pool pump and did a fantastic job. He had our new pump installed and working within 30 minutes. I'd like point-out that what we were charged by WaterTex Pools was very reasonable. Thank you for a job well done!