Visionworks is a leading optical retailer with over 700 locations across the United States. The company is committed to providing a superior customer experience, offering a wide selection of high-quality glasses and contact lenses for all ages. Visionworks carries designer and exclusive brands, including Ray-Ban, and also offers prescription sunglasses.
Customers have praised Visionworks for its exceptional customer service. The staff is described as welcoming, helpful, and patient, providing personalized attention and guiding customers through the selection process. Customers have been impressed with the quick turnaround for their frames and lenses, as well as the company's willingness to assist even when the glasses were not purchased from Visionworks.
The company accepts hundreds of vision insurance plans, and customers can use their FSA for eye exams, prescription glasses, and contact lenses. Visionworks encourages customers to schedule their annual eye exams with their in-store eye doctors, ensuring a comprehensive and personalized optical experience.
The experience at Visionworks was very pleasant. However the glasses I purchased had to be returned three times for the same problem. The upper left lens would fracture in the same place three diffrent times. My warranty is now expired and this happens a fourth time I am out repair cost and the 350.00 I Paid for the glasses.
Had fun picking out my new glasses. I was the only customer so I was helped by both Jennifers. The process was painless and my glasses arrived before they were expected. They fit perfectly and I’m adjusting to my new rx as expected.
I have an illness that is unseen where I get weak and often have to rest. The representative I was working with was so kind and compassionate. She was very patient with me and even understood that I had to take an important phone call from a doctor I had been waiting on for two weeks. She kindly assisted the next client without missing a beat and came right back to me as soon as she was done. She had the same smile and attitude as she did before. Because of her, not only will I return, I will continue to visit this Visionworks as long as she is there.
1115 Green Oaks Road, Fort Worth, TX 76116
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
