About New Life Carpet Care and Water Restoration
New Life Carpet Care and Water Restoration is a family-owned company that specializes in fully restoring carpets and flooring. They use Counter Rotating Brush Technology and the Hot Water Extraction Method, leaving floors fresh with no chemical residues. Customers praise the company's trustworthy service, great prices, and quality work, with one reviewer noting they were able to eliminate a stubborn skunk odor in just 3 hours. Another customer was very satisfied with the results, stating the carpet in their home with four kids and a dog now looks brand new. Recent reviews highlight their friendly staff, especially Jim, who took the time to explain the process and work around customers' schedules, even on Sundays. Customers also appreciate the Pet Sanitizing package, which left their carpets smelling and looking much better. The company offers quick turnaround times and competitive prices, often beating other local options, and consistently delivers amazing results. Customers expressed great satisfaction with the cleaning service, especially for carpets with many soiled spots and pet accidents. Jim was punctual, responsive, and made the process straightforward. He even discovered issues with floors that customers were unaware of and provided helpful before and after photos, which was appreciated as some clients live out of town. Many customers noted that Jim's work gave their carpets a "New Life," saving them from costly replacements. His friendly approach and willingness to work with short notice make New Life Carpet Care a trusted choice for carpet cleaning and restoration needs.
Mr. Jim was wonderful! Very personable, did a thorough job, took his time to explain the process to us and set the expectations. We have dogs and chose the Pet Sanitizing package and now our carpets look and smell so much better! We really appreciate that he was able to work with our schedule and come out on a Sunday afternoon. We will definitely be using New Life Carpet Care the next time we are ready to have our carpets refreshed. Thank you, Mr. Jim!
Jim was so professional and very kind. The price was fair and he did an excellent job. I highly recommend New Life Carpet Care and will definitely use him again!