About Jiffy Lube Oil Change
Reviews for Jiffy Lube Oil Change
Write a reviewHours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 6PM
Sunday: 10AM - 4PM
Jiffy Lube, a leading provider of oil changes in Fort Worth, TX, offers a variety of preventive automotive maintenance services. The business has a reputation for efficient and professional service, with many customers praising the team's friendly and knowledgeable approach. One reviewer had a positive experience, mentioning that their oil change took only 20 minutes, and the staff was happy to answer questions. Another customer expressed satisfaction with the excellent customer service from both the manager and employees, highlighting their ability to explain car needs and costs clearly. Additionally, a separate reviewer noted the detailed diagnostics provided by the technicians, who communicated information in an understandable way. While some customers reported mixed experiences regarding knowledge and professionalism from counter staff, many have shared positive encounters, emphasizing Jiffy Lube's commitment to quality service.
The staff was great and the service was efficient. However, I did have a problem of what services as being listed as offered, but not actually providing those services. I would highly recommend that this is addressed ASAP. If not, it could lead to distrust. I would have given a 3-4 but the staff helped me not give that low of a score.
First visit. Outstanding facility (clean, organized, well kept) and service work performed was overall excellent. One very minor issue: tire pressures were not set to manufacture recommendation (needs to be 33 front/40 rear cold PSI)
Honestly I have always had a good experience at this Jiffy Lube until the other day. I got a signature service oil change and they kept trying to upsell me the whole time. Top off coolant? $10. Fuel additive? $10. Rotate tires? $10. Cabin air filter? $60 (they are $12 on Amazon). Finally they came in with “yeah, you need new brakes” $500. I declined and got a little “tsk tsk” accompanied by an eye roll. Never been treated like that before so I think I might just try Take 5 next time.