I had an issue with my furnace the night of the blizzard 2026. They were open by Monday. Jaime was awesome. He helped me and got me a replacement motor ordered and delivered days before expected. Professional and courteous. Im glad Jaime is there to help when needed.
This used to be the better store between this location and the Haltom City one. Now it’s painfully slow, one guy working the counter and 5-6 contractors in line. No one seems to care either. It’s being poorly managed for a new location. Either get more staff or prioritize the customers who are physically present not on the phone. Counter staff moves slow as molasses, and I have to repeat myself constantly. What happened to customer service.
2601 Northern Cross Boulevard Ste 221, Fort Worth, TX 76137
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