About Cook Children's Home Health (Fort Worth)
Based on the reviews, Cook Children's Home Health provides quality, patient-centered care for kids in the comfort of their own home. The staff develops an individualized care plan for each patient. Reviewers describe the team as wonderful, amazing, and completely loving. Specific staff members are noted for being outstanding, kind, and truly caring about the kiddos. One reviewer mentioned Nitin, who helped make each appointment comfortable and helped a son’s head shape improve dramatically. Another reviewer highlighted Briyet, who found a bent frame on a damaged wheelchair during a thorough inspection. Briyet acted fast and worked closely with a claims manager, securing a brand new wheelchair within less than a month. The claims manager was amazed at how quickly and thorough the team was. Katherine in Prosthetics & Orthotics is described as wonderful and a true partner in the journey. The team is incredibly knowledgeable, patient, compassionate, and willing to go above and beyond. These experiences make the worry, stress, and exhaustion feel manageable, and the team always makes families feel their children are just as important.
My new born daughter finally came home with a central line for easy access for labs, chemo and transfusions. Home health was always timely with her supplies and medications. Also had a nurse come out to clean and change the dressing and caps every week. She is now 4 and thanks to everyone at cooks she is getting better.
They are great at delivery and theyr services and today I spoke to Chezlee over the phone and she was very amazing at explaining everything to me about my sons supplies theyr overall amazing and theyr services
We have been getting a majority our sons medical supplies here for his whole life (7 years). Primarily respiratory, feeding tube and incontinence supplies. They typically call me to place our monthly order and most of the time everything goes smoothly. Occasionally there is an error, but it gets corrected quickly. We've also needed after hours assistance a few times and never had trouble getting taken care of. I especially appreciate Krysti, she is great about communicating and so helpful.