America's Best Contacts & Eyeglasses offers a friendly and professional experience for its customers. The staff is nice, friendly, and helpful, making the process of getting eyeglasses quick and easy. From check-in to explaining everything clearly, customers feel comfortable and well-cared for. The team demonstrates patience and attentiveness, especially when dealing with delays and longer wait times. Customers, including senior citizens and first-time prescription lens wearers, often have a wonderful experience, with many returning over the years due to the reasonable prices and excellent service. The staff, especially the store manager and team members like Nina and Elisa, are recognized for their outstanding customer service, support, and dedication to ensuring each visitor's needs are met with care.
Went in the other day because the AB by me was already booked for the day and I called this one and was able to be booked immediately. The store was fully remote and there were a lot of delays due to the doctors not being in office, but the amazing staff that was there did such an incredible job! Shout out to the store manager Nina! She was a rockstar and was so attentive to my needs and very apologetic for the wait. Nina and staff, if you’re seeing this you guys were all amazing! Thank you for taking the time to help me and everybody else in the store with me with my new eyeglasses purchase!
Nov 2024
5.0★★★★★
I had an exceptional experience with Nina and Elisa during my recent visit. Their customer service was remarkable, as it always is. When I needed to make a return, they were incredibly patient and supportive throughout the entire exchange process. I truly appreciated how both of them took the time to help resolve my issues, demonstrating a genuine commitment to customer satisfaction. Thank you for your outstanding assistance!
Oct 2024
5.0★★★★★
Went today to get a new set of glasses and everyone in the office was extremely helpful and attentive. We appreciate the amazing help we received from Nina. She was working diligently to help all the patients waiting feel comfortable as we were experiencing longer wait times for the online exams. This staff is awesome, Thank you for your service
