Real Hope Real Help Psychology and ABA Center

This place is legit... rare

Great Counselor, I'd go back if her billing office isn't suffering from some type of rectal cranial inversion. $217 somehow became $599. If learning why I get suicidal sometimes is going to be countered by depression brought on by my fiscal failures is it really worth it? I'm taking a hard pass, you might do better. I, however, am not giving odds.

A great resource in the community. Appointments can be hard to come by & they should look into increasing their staff, if possible.

This office had the availability to see our child right away for testing; however, it took several calls after the first visit before we could even get scheduled for a psych evaluation. I had to call the secretary several times, and she had no idea what our child was even being tested for and neither did we. This should have been a warning sign of Dr. Christina Della Nebbia's negligence and lack of compassion towards mental health. We finally received a phone call with a testing date that would be from 9am until 2pm last year, yet again the secretary had no idea what our child was being tested for and this was not discussed in the initial appointment either.We arrived on the testing day full of hope as someone else would be helping with the testing, and we were handed some forms as well; however, we still didn't know what tests our child would complete. During the time our child was in the back taking these tests, the secretary along with some employees were eating chocolates that contained alcohol. We didn't think much about the conversation, but when we wanted some answers to our questions, we were treated as if we inconvenienced their current gossiping session. After our child completed the testing, we were told what the next steps would happen and what was ruled out for now. The assistant also went over observations and THEN told us what tests were given to our child. The fellow doctor assisting Dr. Della Nebbia stated we would be called back with a follow up appointment to go over the results in 4-6 weeks. We left the office then with hope.Then four weeks had past and we had not been given any updates. We were told by the secretary to email the assisting doctor and Dr. Della Nebbia. The assisting doctor responded stating they were finishing up on the report and we should be receiving a call soon. However, a call never came and even after many voice mails to the front office no one responded. THREE and a HALF months later, we received an email of the evaluation. No appointment. No explanation of what the tests discovered. Nothing. Then a voicemail from the office as we were in an appointment, to check our email for the evaluation. First off, that is unprofessional and unethical by all sort of means. Who puts a child through a battery of testing with a known diagnosis of anxiety, and then ghosts them. If Dr. Della Nebbia is a true mental health professional and truly wants to help people then she wouldn't leave them abandoned like that with a child thinking there is something wrong with them. Guess what child never wants to see a therapist again or go through any range of testing? Guess what parent that doesn't want to have anything to do with testing again because that parent had to be convinced as they don't believe in medication or therapy. Thank Dr. Della Nebbia and associates...you just ruined a child and family.Oh there is more! We received a explanation of benefits from our insurance from Dr. Della Nebbia's office stating her office filed a fraudulent claim. I would not recommend this office to my worst enemy. Please do not take your child there. There are likely good people working there, but we had a terrible experience and I know for a fact this isn't how psychological testing should go.

Dr. DellaNebia (the head therapist) is very nice, but no longer takes new patients (just testing, but not therapy).We've been trying for 7 MONTHS to be seen by one of her staff therapists and it has been a complete frustrating mess... they schedule us, we wait a month to be seen, have an intake. We wait for a month for a 2nd appt, he spends appt #2 telling us how they are letting him go unexpectedly and how frustrated he is (hardly any therapy, just him letting my son play in a toy box while he tells this to me), then the therapist leaves.We had to wait again for a new therapist with openings, got a new appt scheduled (another month out), had an intake appt, were waiting a month for our 2nd appt, then got a call that that therapist left too!Now we are another 2 months in, waiting on a call back if a THIRD therapist ever has an opening. I keep paying for intake appts (to repeat all the same info), then their turnover dumps us right back at the beginning. ?Two stars because they also do psych testing and Jason + Dr. D were great for the psych test.For people who aren't already one of Dr. D's patients... Real Hope Real Help has been AWFUL to try ti get kid's therapy from!!!!

Chris Carter he is a great doctor. We’re had a great experience to get our teenage son the help he needs. He’s has been outstanding with all the testing to come to a diagnosis and therapist it’s really help with navigating through the challenges of life and kids who are in desperate need of good mental health treatment. My son had very good talk and very happy with doctor Chris. I would highly recommend.

I've been coming here for a while now and the front staff is always super helpful and friendly. Dr D has been awesome as well. Everyone has been really patient with my insurance and they've always got my best interest at heart.

All three of my kids see Dr. DellaNebbia for a complicated family situation. She has been a great therapist, resource, and advocate for our family. The staff is always professional and pleasant.

Dr. Christina has been a tremendous help and I don't know how my family would have stayed together without the help her. If you need to talk I would say to you to come here. Where you will get Real help and Real hope for your life.

Real great experience they helped my child and made me feel more like a friend than a customer. I would highly recommend them.