I have been a Dyson user for many years and have always loved their products.
Unfortunately, the cleaner head on my new Dyson V9 Submarine stopped working within the first week. After some troubleshooting, it turned out to be a defect inside the cleaner head assembly.
What impressed me was how Dyson handled the situation. Their customer support team was professional, responsive, and easy to work with. They reviewed the issue, approved a warranty replacement, and quickly arranged a new cleaner head to be shipped.
While I wish the product issue had not happened, I truly appreciate Dyson standing behind their products... read full review
June 2026
I had an excellent experience at Dyson today. Jonathan was incredibly kind, professional, and helpful throughout the entire process. He took the time to listen to my concerns, and made everything smooth and stress-free. I truly appreciated his friendly attitude and outstanding customer service. My Airwrap issue was resolved, and I left feeling very satisfied. Thank you, Jonathan, for making this such a positive experience!
June 2026
AJ was very helpful for my issue. I had been call, chat for the last few days. No one can help me to locate my receipt that I purchased last Friday in store. AJ was able to located and send to me. Thank you so much!
I have been a Dyson user for many years and have always loved their products.
Unfortunately, the cleaner head on my new Dyson V9 Submarine stopped working within the first week. After some troubleshooting, it turned out to be a defect inside the cleaner head assembly.
What impressed me was how Dyson handled the situation. Their customer support team was professional, responsive, and easy to work with. They reviewed the issue, approved a warranty replacement, and quickly arranged a new cleaner head to be shipped.
While I wish the product issue had not happened, I truly appreciate Dyson standing behind their products... read full review
I had an excellent experience at Dyson today. Jonathan was incredibly kind, professional, and helpful throughout the entire process. He took the time to listen to my concerns, and made everything smooth and stress-free. I truly appreciated his friendly attitude and outstanding customer service. My Airwrap issue was resolved, and I left feeling very satisfied. Thank you, Jonathan, for making this such a positive experience!
AJ was very helpful for my issue. I had been call, chat for the last few days. No one can help me to locate my receipt that I purchased last Friday in store. AJ was able to located and send to me. Thank you so much!