About Rio Bravo Medical Home
Rio Bravo Medical Home has received mixed reviews from its patients. Many appreciate the friendly and professional demeanor of the doctors and nursing staff, highlighting the care provided by the primary care physician. Patients feel supported and find the environment welcoming. However, there are concerns regarding the office staff, particularly the rudeness of some secretaries and difficulty reaching someone by phone. This has led to inconvenience, as patients often need to visit in person to resolve issues. Despite these challenges, the overall experience at Rio Bravo Medical Home is positive, with a strong emphasis on patient care and dedication from the medical team.
My wife and I are both patients here and our PCM Michelle Calderon is a wonderful provider. We have been coming here for 5+ years and even though we live in the north hills area the drive is worth the customer satisfaction we receive. Thank you Michelle, Johnny Smith, Glenda and team and all of the other staff working there you are the best. Keep up the great work.
This place is terrible if you're a military spouse. The front office doesn't answer the phone, even during business hours. They will tell you one thing then do the complete opposite. If your primary care doctor is located here, then they are usually the HARDEST to get an appointment with because they're most likely on vacation and do not care about emergency appointments. They will compare you to other patients and show favoritism instead of helping, listening, and simply doing their job. I've had a doctor tell me diagnosis before even testing me and the test prove that the diagnosis was WRONG.
This place isn't the worst to get care BUT it's far from mid and very far...read full review
I don’t understand. My 13-year-old son has very poor vision and can’t even see at school, but the clinic refuses to print a copy of his referral so I can take him to a doctor. They told me to print it myself, even though I don’t have access to it. My ex, who has access, s abused our child, and I have full custody. This situation makes no sense.