Reviews

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  • Maria Ruiz
    Jul 2022

    I paid up front for an entire week $230. My dog stayed one night. I felt uncomfortable with another dog that was coming and there was no proper separation in case of a fight and canceled trip. She said she would return my money the next day because she had already paid a bill. I called, texted. No answer, no call back.. I've never had to pay upfront at any boarding place. I'm very upset. I hate when people are dishonest.

  • Mark Sautito
    Nov 2021

    Dog Abuser, wanted by police, Warrant issued. Dont bring any of your pets to her!!!! POS

  • Mark Sautito
    Nov 2021

    Dog Abuser, wanted by police, Warrant issued. Dont bring any of your pets to her!!!! POS

  • Ivan Gonzalez
    Nov 2021

    On the run from the law I see.

  • Robin Anderson
    Oct 2021

    They are great with all types of animals. We have horses, goats, ducks, chicken, & even a cow and bull. They care for all types of animals and are greatly priced and also do a fabulous job. I highly recommend Mimi and Lola’s for all your animal needs.

  • Andy Venzor
    Aug 2021

    Paid the entire month and they stopped answering calls after the first visit!Dont call back, dont answer.

  • Alan D.
    Jul 2021

    Critical: Professionalism, Reliability, Responsiveness If I could go back, I would trust my first impression! My wife hired her to watch my dog for 9 days after seeing rave reviews. She was great in the beginning, sending daily videos of our dog and keeping us up to date. That was the beginning. On the 4th day, she no longer sent video, did not respond to text or phone. She replied she was very busy from all the work and then never sent a video as promised of our dog so we could verify our dog was ok. On the 6th day,, She texted " pick up your dog now!" We had ten minutes or she was going to leave our dog in the back yard. Keep in mind this is an indoor Husky dog and it had been raining, hot and muddy in her back yard which has zero grass. Maybe the mud has turned to grass by now! We had to bother two people to come get her. Not in the magical 10 minute notice she gave us but 20 minutes. My mother had to drive from out of state to get my dog. She threw the kennel in front of her garage so anyone could take it. Lost the bowl we had and said it was there. We naturally asked for a refund for the days she did not provide a service in which we were told she does not do refunds. This is 3 days she didn't have to work mind you. The least she could do. So now I will file a lawsuit against her for the money with punitive damages so she doesn't do this again. My dog was fluffy and white with grey markings when I dropped her off,, she was red and filthy and lost a lot of weight when we got her.The lady has no back up plan for your animal or morals. BEWARE IF YOU LOVE YOUR PET!

  • Paola Guzman
    Jul 2021

    We paid you for a service, not for you to mistreat our dog! Leaving him without water and food is nothing but cruelty! DO NOT HIRE HER!!!! Stay away from this place!

  • Myrna Alejandra Amaya
    Jul 2021

    STAY AWAY FROM THIS PLACE!!!!! Unfortunately we made the mistake of having this terrible place dog sit our baby over the weekend. We dropped him off Friday night and picked him up Sunday evening and as soon as we rang the door bell, Robin began yelling “Come and get your dog, get your f****** dog, he s*** all over my carpet I’m going to kill him” she then proceeded to open the garage and threw our dog at us as well as his belongings and yelled again “leave my house”. We were told he was left outside with no water for at least two hours, his food bag was full which meant he was not fed the whole weekend. We have no idea what else our baby went through but please do not trust this place nor take your pets. If your pets are under her care please go get them!!!!!

  • Myrna Alejandra Amaya
    Jul 2021

    STAY AWAY FROM THIS PLACE!!!!! Unfortunately we made the mistake of having this terrible place dog sit our baby over the weekend. We dropped him off Friday night and picked him up Sunday evening and as soon as we rang the door bell, Robin began yelling “Come and get your dog, get your f****** dog, he s*** all over my carpet I’m going to kill him” she then proceeded to open the garage and threw our dog at us as well as his belongings and yelled again “leave my house”. We were told he was left outside with no water for at least two hours, his food bag was full which meant he was not fed the whole weekend. We have no idea what else our baby went through but please do not trust this place nor take your pets. If your pets are under her care please go get them!!!!!

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Mimi & Lola’s Pet Care & Dog Walking

312 Fair Lawn Ln, El Paso

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Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours