About Maser Security Alarms INC
Maser Security Alarms INC, a locally owned and operated business in El Paso for over 40 years, takes pride in providing the best equipment to secure commercial and residential properties. With a reputation for honesty and integrity, the company tailors its packages to each individual client's needs, offering services such as Burglary Alarm Systems, 24/7 professional monitoring, Fire System Integration, Surveillance Systems, Door Access Control, and Home Automation. Customers praise Maser Security's friendly staff, who listen to their needs and ensure their satisfaction. The company is known for its quick response and attentiveness, with one client praising the excellent customer service and installation team for resolving an issue caused by a sales representative's mistake. Otto and his son Ramon have provided nothing but the best customer service since switching to Maser security, with pricing that is very competitive. Mr. Maser arrived on time, assessed concerns, and explained equipment, the monitoring system, and other options, including cameras. After installation, he updated a cell phone with an app for remote monitoring. His courtesies attitude, prompt service, mindfulness, and concern in helping families keep safe was a major consideration. Maser Security Alarms INC is a top choice for security solutions, demonstrating a strong commitment to customers' safety and satisfaction.
If you are looking for a security company that actually follows through on their promises, Maser Security in El Paso is the gold standard. From the moment you contact them, you can tell they operate with a level of professionalism and integrity that is hard to find these days.
I want to give a massive shout-out to Roman. Having him on the job makes all the difference. He is incredibly knowledgeable, patient, and detail-oriented. He didn't just rush through the setup; he took the time to explain exactly how the system works and made sure I felt completely confident in the security of my property before he left. It’s rare to find someone who takes that much pride in...read full review
Changed my business over to maser after dealing with my old company for years. They're way better priced and have much better customer service. I son't have to pull teeth anymore to get help.
Roman installed a security system at a newly renovated home and was the best. Nice, helpful, patient! Came back to help with additional details today. I never leave a review anywhere but I just had to this time. If you want a security system you must call Roman! You will not regret it. Thank you Roman!