I love Innovations-Emelio Hair Salon. He has been cutting my hair for many years. I live in California now, and I always look forward to getting my hair done by Emilio when I come to El Paso. He knows exactly what works with my hair.
Emilio Ortiz
Jun 2024
Thank you ! El Paso, juarez, Chihuahua, las Cruces for 40 years of business! Creating images for everyone has been great joy ! Let’s continue for more years to come New Innovations by Emilio Salon coming soon !
Specialties: Tape extensións , make up , classes , spa pedicure spa manicures, organic facials and Repacharge treatments
Physhtail Swims
Oct 2019
Unfortunately, I was NOT satisfied with any part of my bridesmaid hair or make up experience. First off, Emilio was late, unapologetic, and threw a fit about a bracelet he lost when opening up the store. Not even once acknowledging the fact we'd waited 20 minutes for him. He had 4 of us go in at the same time (10:00a.m.), only to make us wait individually until the next person was done. He had ONE assistant helping with hair, only. It took so long we missed the opportunity to help the bride into her dress. Two of us were late to the church. He knew we were on a time crunch and continued mocking us about being ready on time. After being sprayed down with a can of hair spray and set in rollers, I waited my turn for make up. During that time I witnessed him threaten to slap the maid of honor for looking at the bride while he was trying to do her make-up. There are better approaches to redirect someone to look a certain direction. Once he was finshed the maid of honor, he called me up.
Phylisha Schinagel
Sep 2019
Unfortunately, I was NOT satisfied with any part of my bridesmaid hair or make up experience. First off, Emilio was late, unapologetic, and threw a fit about a bracelet he lost when opening up the store. Not even once acknowledging the fact we'd waited 20 minutes for him. He had 4 of us go in at the same time (10:00a.m.), only to make us wait individually until the next person was done. He had ONE assistant helping with hair, only. It took so long we missed the opportunity to...
P S.
Sep 2019
Unfortunately, I was NOT satisfied with any part of my bridesmaid hair or make up experience. First off, Emilio was late, unapologetic, and threw a fit about a bracelet he lost when opening up the store. Not even once acknowledging the fact we'd waited 20 minutes for him. He had 4 of us go in at the same time (10:00a.m.), only to make us wait individually until the next person was done. He had ONE assistant helping with hair, only. It took so long we missed the opportunity to help the bride into her dress. Two of us were late to the church. He knew we were on a time crunch and continued mocking us about being ready on time. After being sprayed down with a can of hair spray and set in rollers, I waited my turn for make up. During that time I witnessed him threaten to slap the maid of honor for looking at the bride while he was trying to do her make-up. There are better approaches to redirect someone to look a certain direction. Once he was finshed the maid of honor, he called me up. He had a VERY heavy hand. He was unsanitary. Rather than tapping the excess shadow of the brushes, he continuously blew on the brushes before application. The brushes were moist and it was uncomfortable. His other application brushes/sponges were also full of old make-up and not clean. The pencil liner application on my waterline felt like I was being jabbed in the eye causing them to redden and water. I am an experienced make-up user and this has not ever been a problem for me. Lastly, his idea of contouring was to spread bright pink and RED near my hair line, cheek bones, below cheek bones, jaw line, nose, cupid's bow, and chin! THAT was my WHOLE face!!!! I looked like Twisted Sister. I communicated my concern and he just just giggled and told me,"That's what we call contour. But I can blend it some more for you...If you want." Me," YES, PLEASE!" Next was my hair... Mind you my appt was with Emilio... The amazing artist...Well his sweet lady assistant ended up completing my hair. Making three distinct sections. Teasing a large uneven puff at my crown , twisting one side and trying to braid the other. The three sections were so distinct you could see my scalp. After that she began making tight twists (even though the photo reference was loose soft curls) She was half way through before I inquired about blending the hair to avoid seeing my scalp through my hair do. I have thick long hair with plenty to avoid seeing the parts in my hair. So thin hair was not an excuse. I ended just asking to fix the braid my self the salvage what I could of the hair do... I was miserable with amount of hair spray the lady used, bobby pins poked into my scalp, and the tearing and breaking of my hair. I was so anxious the finish. It was 3:15 and I was supposed to be at the brides house at 2:30 to get dressed and help her in her dress. Like mentioned before I missed that since he decided to take his time. If the assistant was going to do my hair I didn't understand why he made me wait for him to complete two peoples hair AND make-up before letting her start on me. Finally, 3:30 I'm checking out and ready to pay the quoted $160. Well, it was $180+$25 additional charge for inexpensive eyelashes. He did not ask me if I even wanted them in the first place which I thought was odd since it's usually indicated before application that there's an add on fee. My assumption was they must have been included in the price which is why I didn't pull out the lashes I brought with me. MY MISTAKE... So the grand total of the under delivered services was $206 and some change. I expressed that I was quoted a different price upon booking the appointmeent and was not asked about the lashes. He did not care. The place was cluttered dusty and unkept. I would not recommend Emilio. He was late, rude, unsanitary, and overpriced. RUN FROM THIS PLACE!!!
Reed Leverton
Jun 2019
One of the best in El Paso... if not THE best.
Myrna O.
May 2019
Stay away!!! Never on time and terribly rude. Prices are too high and service has declined tremendously! . . . . . .
Sarah
Jan 2018
Always a great experience here! He does wonderful color that truly last longer than expected! I recommend gmhis salon :)
Maira GranadoS
Dec 2017
Made appt in advance, called ahead of tme to ask for trial on my special event day. (My Wedding) he said he did not do trials. He did did not need to do trial, mentioned years in this business and experience allowed him to look at a pic and figure the hair Do..with no problem. I just wanted my hair to look amazing on my day. I'm a cosmetologist myself and hoped he could do what I could do myself or even better! I didn't want to be pressured the day of so instead I decided to book my appointment. I was very disappointed with all the self promotion he had done to get me to come in. I was disappointed he did basic curling and not what was on the picture. I over paid for something I could do myself!!! 😦 Pinned it up in a completely different style. Took two people to curl and create hair style. Hair color was amazing and extensions where looking great. (I did not come for these services to Emilio) No reason why style wouldn't be styled as expected. ðŸ™. I was unable to do anything else hairspray was set and my event was in an hour. I had to be ok with it, and did not allow that to ruin my day. But I truly believe these businesses should be more humble and create a service that would insure customer is satisfied and not trust “their experience†making u feel they know what they are doing. Maybe trials should be an option or half prices for a consultation. Would like to just share my story maybe this helps someone else that is booking for the first tme. I loved my wedding pictures but truly believe hair could have been better if I just would have done it my self and not paid 100.. for basic
Sandy Lara
Aug 2017
If you want to get a fabulous cut, color, style, this is definitely the place to do it. It doesn't get any better than this. Your worth it....Thanks, Emilio and Irma...
Em C
I love Innovations-Emelio Hair Salon. He has been cutting my hair for many years. I live in California now, and I always look forward to getting my hair done by Emilio when I come to El Paso. He knows exactly what works with my hair.
Emilio Ortiz
Thank you ! El Paso, juarez, Chihuahua, las Cruces for 40 years of business! Creating images for everyone has been great joy ! Let’s continue for more years to come
New Innovations by Emilio Salon coming soon !
Specialties: Tape extensións , make up , classes , spa pedicure spa manicures, organic facials and Repacharge treatments
Physhtail Swims
Unfortunately, I was NOT satisfied with any part of my bridesmaid hair or make up experience. First off, Emilio was late, unapologetic, and threw a fit about a bracelet he lost when opening up the store. Not even once acknowledging the fact we'd waited 20 minutes for him. He had 4 of us go in at the same time (10:00a.m.), only to make us wait individually until the next person was done. He had ONE assistant helping with hair, only. It took so long we missed the opportunity to help the bride into her dress. Two of us were late to the church. He knew we were on a time crunch and continued mocking us about being ready on time. After being sprayed down with a can of hair spray and set in rollers, I waited my turn for make up. During that time I witnessed him threaten to slap the maid of honor for looking at the bride while he was trying to do her make-up. There are better approaches to redirect someone to look a certain direction. Once he was finshed the maid of honor, he called me up.
Phylisha Schinagel
Unfortunately, I was NOT satisfied with any part of my bridesmaid hair or make up experience. First off, Emilio was late, unapologetic, and threw a fit about a bracelet he lost when opening up the store. Not even once acknowledging the fact we'd waited 20 minutes for him. He had 4 of us go in at the same time (10:00a.m.), only to make us wait individually until the next person was done. He had ONE assistant helping with hair, only. It took so long we missed the opportunity to...
P S.
Unfortunately, I was NOT satisfied with any part of my bridesmaid hair or make up experience. First off, Emilio was late, unapologetic, and threw a fit about a bracelet he lost when opening up the store. Not even once acknowledging the fact we'd waited 20 minutes for him. He had 4 of us go in at the same time (10:00a.m.), only to make us wait individually until the next person was done. He had ONE assistant helping with hair, only. It took so long we missed the opportunity to help the bride into her dress. Two of us were late to the church. He knew we were on a time crunch and continued mocking us about being ready on time. After being sprayed down with a can of hair spray and set in rollers, I waited my turn for make up. During that time I witnessed him threaten to slap the maid of honor for looking at the bride while he was trying to do her make-up. There are better approaches to redirect someone to look a certain direction. Once he was finshed the maid of honor, he called me up. He had a VERY heavy hand. He was unsanitary. Rather than tapping the excess shadow of the brushes, he continuously blew on the brushes before application. The brushes were moist and it was uncomfortable. His other application brushes/sponges were also full of old make-up and not clean. The pencil liner application on my waterline felt like I was being jabbed in the eye causing them to redden and water. I am an experienced make-up user and this has not ever been a problem for me. Lastly, his idea of contouring was to spread bright pink and RED near my hair line, cheek bones, below cheek bones, jaw line, nose, cupid's bow, and chin! THAT was my WHOLE face!!!! I looked like Twisted Sister. I communicated my concern and he just just giggled and told me,"That's what we call contour. But I can blend it some more for you...If you want." Me," YES, PLEASE!" Next was my hair... Mind you my appt was with Emilio... The amazing artist...Well his sweet lady assistant ended up completing my hair. Making three distinct sections. Teasing a large uneven puff at my crown , twisting one side and trying to braid the other. The three sections were so distinct you could see my scalp. After that she began making tight twists (even though the photo reference was loose soft curls) She was half way through before I inquired about blending the hair to avoid seeing my scalp through my hair do. I have thick long hair with plenty to avoid seeing the parts in my hair. So thin hair was not an excuse. I ended just asking to fix the braid my self the salvage what I could of the hair do... I was miserable with amount of hair spray the lady used, bobby pins poked into my scalp, and the tearing and breaking of my hair. I was so anxious the finish. It was 3:15 and I was supposed to be at the brides house at 2:30 to get dressed and help her in her dress. Like mentioned before I missed that since he decided to take his time. If the assistant was going to do my hair I didn't understand why he made me wait for him to complete two peoples hair AND make-up before letting her start on me. Finally, 3:30 I'm checking out and ready to pay the quoted $160. Well, it was $180+$25 additional charge for inexpensive eyelashes. He did not ask me if I even wanted them in the first place which I thought was odd since it's usually indicated before application that there's an add on fee. My assumption was they must have been included in the price which is why I didn't pull out the lashes I brought with me. MY MISTAKE... So the grand total of the under delivered services was $206 and some change. I expressed that I was quoted a different price upon booking the appointmeent and was not asked about the lashes. He did not care. The place was cluttered dusty and unkept. I would not recommend Emilio. He was late, rude, unsanitary, and overpriced. RUN FROM THIS PLACE!!!
Reed Leverton
One of the best in El Paso... if not THE best.
Myrna O.
Stay away!!! Never on time and terribly rude. Prices are too high and service has declined tremendously! . . . . . .
Sarah
Always a great experience here! He does wonderful color that truly last longer than expected! I recommend gmhis salon :)
Maira GranadoS
Made appt in advance, called ahead of tme to ask for trial on my special event day. (My Wedding) he said he did not do trials. He did did not need to do trial, mentioned years in this business and experience allowed him to look at a pic and figure the hair Do..with no problem. I just wanted my hair to look amazing on my day. I'm a cosmetologist myself and hoped he could do what I could do myself or even better! I didn't want to be pressured the day of so instead I decided to book my appointment. I was very disappointed with all the self promotion he had done to get me to come in. I was disappointed he did basic curling and not what was on the picture. I over paid for something I could do myself!!! 😦 Pinned it up in a completely different style. Took two people to curl and create hair style. Hair color was amazing and extensions where looking great. (I did not come for these services to Emilio) No reason why style wouldn't be styled as expected. ðŸ™. I was unable to do anything else hairspray was set and my event was in an hour. I had to be ok with it, and did not allow that to ruin my day. But I truly believe these businesses should be more humble and create a service that would insure customer is satisfied and not trust “their experience†making u feel they know what they are doing. Maybe trials should be an option or half prices for a consultation. Would like to just share my story maybe this helps someone else that is booking for the first tme. I loved my wedding pictures but truly believe hair could have been better if I just would have done it my self and not paid 100.. for basic
Sandy Lara
If you want to get a fabulous cut, color, style, this is definitely the place to do it. It doesn't get any better than this. Your worth it....Thanks, Emilio and Irma...