The direct services we received from Hillcrest Funeral Home were fantastic! Michelle and Edward were most helpful especially when we encountered an issue with one of the outsourced facilities. In our case, it was a specific catholic church we had selected for the funeral mass. On the day of the service, our family and friends were told, as they entered the church, that the service had been canceled! Our immediate family was still at Hillcrest Funeral Home on that day when we received word from family and friends regarding this dilemma. Thankfully, Edward was close at hand and was able to correct the problem immediately and the services continued as planned!
To date, both… read full review
About Hillcrest Funeral Home
Hillcrest Funeral Home serves El Paso and its surrounding communities, offering funeral, cremation, and celebration of life services with compassionate care. The staff, including Hector and Tanya, are praised for their professionalism, patience, and personal touches that make each service meaningful. Tanya, in particular, is highly recommended for her caring attitude and treating families like they are part of her own. Families appreciate the reasonable prices and the helpful guidance provided, even for those not residing in El Paso. The staff provides clear answers without high-pressure sales tactics, making the process easier for loved ones during difficult times. Many express gratitude for the reassurance and support received, which helps families feel comfortable and cared for. The staff was very considerate, explaining everything in detail and handling everything with kindness. The team was patient and understanding during very emotional moments, making a difficult time more manageable. Families also mention that the services help them honor their loved ones in a respectful and meaningful way. Overall, Hillcrest Funeral Home is trusted for its respectful and compassionate approach, creating both sad and joyful moments in honoring loved ones.
Reviews
Mr. Dominguez was a blessing. He handled everything for me. If it wasn’t for him I wouldn’t have known what to do. Everything went so smoothly. He always told me if I need anything just to let him know. He goes over and above to make sure the client doesn’t stress because we’re already grieving. I’d recommend Hillcrest Funeral Home to everyone. His staff was also considerate and understanding. Overall they were all pleasant and professional. You’re not just a number you matter. They are great, considerate and understanding. I didn’t worry about anything mr. Dominguez had everything handled. Even after everything was done, he said if I ever need anything… read full review
Hillcrest staff was so understanding and helpful throughout the whole process. I was blessed in that my family member made their own funeral arrangements but there were many details to take care of. The staff answered my calls promptly and gave helpful answers to my questions. I didn't feel adrift during the process. What I'm most pleased about is that we were able to commemorate our family member's life in a way that would have pleased her. Hillcrest staff played a big part in that.
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Location
1060 North Carolina Drive, El Paso, TX 79915
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