Geek Squad, a service provided by Best Buy, offers repair, installation, and setup services for various technologies, including computer and tablet repair, TV and home theater repair, and more. With over 1,100 locations, they can fix most makes and models, regardless of where they were purchased. While some locations may have issues with management and customer service, others provide friendly and professional service. The company's Total Tech package offers great value, including a lifetime guarantee on products and services. Additionally, Geek Squad's counter staff can assist with issues and even order replacement parts online to complete repairs.
Sal was great. He was professional, knowledgeable, and personable. I took a computer in that was not booting up. He explained clearly what they were going to try and the time line that we can expect. Thank you for a great experience. I hope management sees this and recognizes him!!
I had a great experience They succeeded in data recovery and transferred it to my Dell Computer for a price that covered all my electronics for a year. I found them very skilled and professional.
I’m going to give them 4 stars because when I called no one at the store answers the calls for answering questions regarding my laptop. The call center gave me incorrect information however the store Geek Squad counter was able to assist. Even though they do NOT carry batteries for laptops in the store; they were able to find out what kind I needed and looked it up on Amazon. I ordered the battery from Amazon and they will put it in for free because of my total tech warranty that I bought when I purchased my desk top.
815 Sunland Park Drive, El Paso, TX 79912
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