About Five Points Ace Hardware
Five Points Ace Hardware is a well-organized and well-stocked hardware store that is part of the Ace Hardware network. The store offers a wide range of products for home improvement and repairs, and the knowledgeable and friendly staff are praised for their expertise, patience, and excellent customer service. Customers appreciate the store's great selection, especially for Traeger grills, and its neighborhood convenience. The owner and employees go the extra mile to ensure customers get what they need and are satisfied. Returns are also a breeze. The store is known for its friendly, old-fashioned customer service, with the manager and staff making customers feel welcomed and doing their best to assist them, even if they don't carry a specific item.
I've been an infrequent visitor over the past few decades, but each time I stop by, the service is great and they have what I need. This past Saturday I stopped by and found what I was looking for, again, from two employees who I have never met before. Upon returning home, I realized I had forgotten my phone somewhere, (probably inside the Ace hardware store). Without any other phone I had to drive all the way back to the store, in doing so, I was pretty confident that they would have my phone for me, and they did not disappoint. They met me at the door, returned my phone, we all shared another laugh and that was it..
I recommend.
Nice friendly welcome greeting as I entered the store. Folks were helpful locating my purchase. Cashier was very friendly and courteous at check out. You dont see this kind of service anymore which is why i will always return. I highly recommend this store for their superb service.
Good Job Ace Hardware at 5 points!
Thanks!
Really is the place with the helpful hardware guys. Every time I've gone I have had a bunch of dudes who are working with customers in every aspect. I go in for chicken wire, you got the cheapest little roll in the neighborhood, which is what I need.. Forgot the pc glue? Hey we'll remind you. Always an excellent staff and you've got people at the register? That's fantastic! Y'all always working and I love it