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Reviews for El Paso Conservatory of Music
Add your commentEl Paso Conservatory of Music
Trinity Hall, 801 N Mesa St 3rd Floor, El Paso
Directions Call Website Suggest an Edit
Trinity Hall, 801 N Mesa St 3rd Floor, El Paso
Directions Call Website Suggest an Edit
A place to avoid by all means. Perhaps the music lessons are great, but the way they treat their customers is just terrible. We, the customers, were told today "I do not like your attitude. Already when you came in I had an intuition that you would have an attitude." We did nothing but to complain once that canceling classes (because the teacher had a concert) was okay but needed to be done sufficiently soon. Well, simply they can do without our $60 per hour of lesson. And, well, as professors at a local university, we do see people and can recommend places.
My daughter had lessons there for one semester. The quality of teaching (the techniques and the repertoire) was good, but the customer service was not. The teacher (Mr. Monteros) had too many students and little interest in the lessons. There was also an issue on a class cancelled by him with a very short notice. The director took the teacher's side without any appropriate discussion or argumentation, while saying to his customer "I had an intuition from the very beginning that you would have an attitude". Is it appropriate? For discussing about a cancellation with too of a short notice. The parents were accused of "being rude to the teacher",... read full review
Amazing staff!!! We highly the the recomend the kids choir and early childhood music class