The service department is absolutely phenomenal. Always polite and professional, and very easy to deal with. I had issues with my extended warranty that I purchased through another dealer, Sergio Marco the service provider was able to help me through the whole process get the repairs done with parts supply issues and a lot of sand bagging on the part of the warranty company dragging down the time to get my truck back. I have had service done here in the past with lesser car issues and was impressed then and now with the service .
October 2021
I came in because my tires kept saying they needed air. I can't express how helpful everyone was. I was asked at least 10 times if I needed help. I mean to even help putting my son back in the car. I can't remember the gentleman's name that helped me specifically with the air on the tire and resetting everything but I am so thankful! I truly appreciated everyone's kindness!
June 2021
I see so many negative reviews for what I consider "small things", since there are no details. So, hang on to your britches because I am going to explain in detail why they get five stars from me!First, I have had to drive 1700 mile round-trips from my Home in AZ to San Antonio to care for my sister who had lung cancer. Time is and was precious and to me, my number one goal was to be with my sister!!! I was making the trip about every two weeks for six months.In regards to that, I was towing my travel trailer with my 1999 F350 "Beast". I built my baby from scratch, because honestly, I cannot afford a new truck, not right now.So . . . Here I am, over-nighting... read full review
The service department is absolutely phenomenal. Always polite and professional, and very easy to deal with. I had issues with my extended warranty that I purchased through another dealer, Sergio Marco the service provider was able to help me through the whole process get the repairs done with parts supply issues and a lot of sand bagging on the part of the warranty company dragging down the time to get my truck back. I have had service done here in the past with lesser car issues and was impressed then and now with the service .
I came in because my tires kept saying they needed air. I can't express how helpful everyone was. I was asked at least 10 times if I needed help. I mean to even help putting my son back in the car. I can't remember the gentleman's name that helped me specifically with the air on the tire and resetting everything but I am so thankful! I truly appreciated everyone's kindness!
I see so many negative reviews for what I consider "small things", since there are no details. So, hang on to your britches because I am going to explain in detail why they get five stars from me!First, I have had to drive 1700 mile round-trips from my Home in AZ to San Antonio to care for my sister who had lung cancer. Time is and was precious and to me, my number one goal was to be with my sister!!! I was making the trip about every two weeks for six months.In regards to that, I was towing my travel trailer with my 1999 F350 "Beast". I built my baby from scratch, because honestly, I cannot afford a new truck, not right now.So . . . Here I am, over-nighting... read full review