This is a great accounting firm. I would recommend this firm to anyone looking for great professional look to have their books managed or taxes done right. The entire team has been wonderful to work with. Highly recommend.
John Michael Petty
Jun 2022
I recently moved my tax related needs here to Butterworth and Macias. They have been very helpful and worked hard to make the transition smooth. Very good communication and very friendly people in the office. Very pleased with them. Highly recommend.
Meg Potter
Jun 2022
Update: We received an apology from Steele and were refunded the fees we paid.We submitted all of our paperwork to Butterworth & Macias a month prior to taxes being due. We heard that they received everything and would begin working on our taxes. When we didn't hear anything 3 days before taxes were due, we were told they filed an extension. This would have been nice to know. We then followed up a week later to know where our taxes were and Steele was unable to tell us what was happening and never followed up with us. I then call their office, and their receptionist assures me there will be no fees for filing late.Weeks later, they finally finish our taxes, and to my surprise there was over $150 in fees we owed to the IRS because we filed late and absolutely no explanation of our taxes owed (which was a lot more than we expected).The lack of communication, deceitfulness, and unprofessionalism is aggravating to say the least. To top it off our bill is over $500 that we owe B&M for poor services.
John P.
Jun 2022
I recently moved my tax related needs here to Butterworth and Macias. They have been very helpful and worked hard to make the transition smooth. Very good communication and very friendly people in the office. Very pleased with them. Highly recommend.
Marilyn Brindis
Jun 2022
DO NOT TRUST WITH YOUR TAXES OR FINANCES! WORST EXPERIENCE OF MY LIFE!! COMPLETELY REGRET HIRING!!! Hired to help with business tax filing and bookkeeping and cleanup. Paula did not perform the bookkeeping and book cleanup she included in her fees, and filed my taxes with an incorrect gross income without my approval or signature! She then wanted to charge MORE to amend the taxes until I asked to speak with a manager. My taxes were amended and she assured the issue would be fixed, but did not inform me that I had to include proof for the changes made due to the drastic change in gross income. My amendment was not accepted and I have been trying to resolve this issue for over two years now! I am now having to pay the IRS an exuberant amount that I shouldn't owe!! I am now in debt due to hiring Paula -- biggest mistake of my life!!!
Ben P.
May 2022
We submitted all of our paperwork to Butterworth & Macias a month prior to taxes being due. We heard that they received everything and would begin working on our taxes. When we didn't hear anything 3 days before taxes were due, we were told they filed an extension. This would have been nice to know. We then followed up a week later to know where our taxes were and Steele was unable to tell us what was happening and never followed up with us. I then call their office, and their receptionist assures me there will be no fees for filing late. Weeks later, they finally finish our taxes, and to my surprise, there was over $150 in fees we owed to the IRS because we filed late and absolutely no explanation of our taxes owed (which was a lot more than we expected). The lack of communication, deceitfulness, and unprofessionalism is aggravating to say the least. To top it off our bill is over $500 that we owe B&M for poor services.
Gerardo Sanchez
Feb 2022
Super professional business. Melissa Macias is the best accountant of El Paso. Highly recommend.
Agent Kyle P. Lambert
Dec 2020
I have been using Butterworth and Macias for my Insurance Agency tax returns and bookkeeping for the last two years now and they have been wonderful! I have been very happy with their services and they always go the extra mile for my small business, highly recommend using this company!!
Robert Ordonez
This is a great accounting firm. I would recommend this firm to anyone looking for great professional look to have their books managed or taxes done right. The entire team has been wonderful to work with. Highly recommend.
John Michael Petty
I recently moved my tax related needs here to Butterworth and Macias. They have been very helpful and worked hard to make the transition smooth. Very good communication and very friendly people in the office. Very pleased with them. Highly recommend.
Meg Potter
Update: We received an apology from Steele and were refunded the fees we paid.We submitted all of our paperwork to Butterworth & Macias a month prior to taxes being due. We heard that they received everything and would begin working on our taxes. When we didn't hear anything 3 days before taxes were due, we were told they filed an extension. This would have been nice to know. We then followed up a week later to know where our taxes were and Steele was unable to tell us what was happening and never followed up with us. I then call their office, and their receptionist assures me there will be no fees for filing late.Weeks later, they finally finish our taxes, and to my surprise there was over $150 in fees we owed to the IRS because we filed late and absolutely no explanation of our taxes owed (which was a lot more than we expected).The lack of communication, deceitfulness, and unprofessionalism is aggravating to say the least. To top it off our bill is over $500 that we owe B&M for poor services.
John P.
I recently moved my tax related needs here to Butterworth and Macias. They have been very helpful and worked hard to make the transition smooth. Very good communication and very friendly people in the office. Very pleased with them. Highly recommend.
Marilyn Brindis
DO NOT TRUST WITH YOUR TAXES OR FINANCES! WORST EXPERIENCE OF MY LIFE!! COMPLETELY REGRET HIRING!!! Hired to help with business tax filing and bookkeeping and cleanup. Paula did not perform the bookkeeping and book cleanup she included in her fees, and filed my taxes with an incorrect gross income without my approval or signature! She then wanted to charge MORE to amend the taxes until I asked to speak with a manager. My taxes were amended and she assured the issue would be fixed, but did not inform me that I had to include proof for the changes made due to the drastic change in gross income. My amendment was not accepted and I have been trying to resolve this issue for over two years now! I am now having to pay the IRS an exuberant amount that I shouldn't owe!! I am now in debt due to hiring Paula -- biggest mistake of my life!!!
Ben P.
We submitted all of our paperwork to Butterworth & Macias a month prior to taxes being due. We heard that they received everything and would begin working on our taxes. When we didn't hear anything 3 days before taxes were due, we were told they filed an extension. This would have been nice to know. We then followed up a week later to know where our taxes were and Steele was unable to tell us what was happening and never followed up with us. I then call their office, and their receptionist assures me there will be no fees for filing late. Weeks later, they finally finish our taxes, and to my surprise, there was over $150 in fees we owed to the IRS because we filed late and absolutely no explanation of our taxes owed (which was a lot more than we expected). The lack of communication, deceitfulness, and unprofessionalism is aggravating to say the least. To top it off our bill is over $500 that we owe B&M for poor services.
Gerardo Sanchez
Super professional business. Melissa Macias is the best accountant of El Paso. Highly recommend.
Agent Kyle P. Lambert
I have been using Butterworth and Macias for my Insurance Agency tax returns and bookkeeping for the last two years now and they have been wonderful! I have been very happy with their services and they always go the extra mile for my small business, highly recommend using this company!!