Had 5 inches of length on top asked for a low taper with half an inch of the top. He proceeded to talk to my mom about kids these days not knowing style and how the styles these days will pass. So he cuts all my length to not even a inch left and gives me a comb over really not happy with what happened if I could give a 0 stars review I would.
Jackie M
Jun 2025
Don’t know how they call themselves professionals or even have a license. Someone recommended this place for me worst mistake I ever made going here. Ask for beach wage perm and they burn my hair so bad. Pieces of my hair fell off! Please don’t go there. This has to be inspected, dirty combs, material just stay away
Other Stuff
Apr 2025
My hair always comes out great and the prices are really good!
Hannah's Dog Videos
Feb 2025
It absolutely breaks my heart that there are so many poor reviews here. I couldn't disagree with them more. -- I live in Los Angeles most of the time, but spend a lot of time in El Paso. I have been here this time around much longer than I expected to be. As a result, I really needed someone to touch up my roots and trim my hair.
Everyone around here wanted at least $85 to do my roots. That's what everyone wants in L.A., too, and it's ridiculous because it's a single color. Super easy to apply.
So I was passing this place yesterday, and thought I'd stop in and ask about their pricing. The owner, Reuben, was there, and could not have been nicer. He gave me their pricing, which was WAY more reasonable, as well as his business card.
Then, last night, I saw the reviews, and kinda freaked out. I mean... Who wants to go to a 1-star salon??
But then I thought about how warm Ruben was, and how reviews can sometimes not be reflective of reality. (For example, some of my favorite restaurants over around the 3-star mark.)
OH MY GOD! I am SOOOO happy I listened to my instinct.
I went back today, and was seen by Bertha. As it turns out, it was her first day at that salon, after working on the east side for far too long. And frankly, I couldn't have been happier.
First of all, she speaks English. (Not a huge issue for me, because my Spanish is fairly good, but I'm much more comfortable in English.)
Second of all, she really listened to what I wanted, and did exactly just that.
Third of all, she's EXTREMELY detail-oriented. I have very pale skin, so it stains easily when I get my hair dyed. I've been to expensive salons on the Westside of LA where they just slap the color on and wash it off, and I walk out with badly stained skin. No consideration or care to how I looked at all.
But not with Bertha!
I have never had anyone work so hard a rubbing out the stains. It was amazing, and so very much appreciated.
Then, after she dyed my hair, she cut it to perfection.
But honestly? The best part of my experience was HER. She is so friendly and authentic and totally got my sense of humor. (Which will earn anyone points.)
As an aside: I don't know why there are reviews complaining about the cleanliness. It was absolutely on par with every other place I've ever been. I didn't seen any issues whatsoever, and I am someone who grosses out easily.
At any rate, Bertha now has a loyal customer in me. I will only go to her when I'm in town. I am so, so happy I found her. I encourage anyone looking for a well-priced, friendly, high-quality salon to go here.
Erika Vargas
Dec 2024
I love it here such friendly staff and they do amazing work!’🥰
Shantelle Pasillas
Oct 2024
On October 12th I made an appointment @2pm for my highlights and boyfriends haircut. As soon as we walked in there were a total of 3 workers, the two lazy old ladies and Raul who was attending to everyone. As soon as we walked in the 2 lazy individuals looked at each other and Lupe told my boyfriend she wouldn’t be cutting his hair because she could tell by looking at his hairstyle what type he wanted so Raul had to attend him. While Raul was doing my boyfriends hair, I asked the other lazy ass woman if she could cut my hair in layers but instead she grabbed the sizers and chopped off half of my hair *didn’t do the layers* then moved me to the other chair so I could wait for Raul to start on my hair. When Raul finally started on my hair the store got a phone call, Lupe was too busy doing her own hair that they had a customer answer it *VERY UNPROFESSIONAL.* by the time Raul was barley doing my half top of my hair the bottom was already burning and literally SIZZLING. I sat there in discomfort till he finally realized and moved me to the washing section, as we were walking the the washing all the hair dye started dripping on my skin which made it get super itchy and red. When he finally took everything off he asked me if I wanted an extra pop to my hair and I made the worst mistake by saying yes. I sat in more discomfort as the lazy lady’s were sitting down watching tv and talking about food while Raul was doing the last customers hair and had forgotten about me at that point. The lady with her daughter came back with their tacos and I was still in the chair waiting for it to be washed out. When Raul finally washed everything off, he moved me to the hair and asked me if I was still going to want my hair to be cut in layers and that it will still be extra after he BURNT my scalp and hair. I refused the service being as it was already 5pm by the time he got started drying and styling my hair. For a total of 3 hours that I was in this location and not once did I see them clean their tools after any customer. My hair is damaged and uneven. thanks to the lazy workers at this location. I think I would have been better off with box dye and cutting my own hair.
Patricia Cisneros
Aug 2023
Widely recommended, they do very good work. And the staff is very friendly and attentive.
Ceara Duran
May 2023
Really good place and affordable hair salon. Ruben has an incredible experience and knowledge.
Brenda Solares
Jan 2023
Dirty, doesn't know how to give a fade. Do not recommend. Likes to watch TV more than, he likes to pay attention to the hair cut. Totally unprofessional, doesn't clean blades, doesn't wash hands.
Teresa Sanchez
Feb 2022
I love the way Ruben cuts my hair, he always knows what is best for my face to look great!Thank you so much Ruben and I was so happy to see you again!! ?Service: Haircut
Ghostingx Ux
Had 5 inches of length on top asked for a low taper with half an inch of the top. He proceeded to talk to my mom about kids these days not knowing style and how the styles these days will pass. So he cuts all my length to not even a inch left and gives me a comb over really not happy with what happened if I could give a 0 stars review I would.
Jackie M
Don’t know how they call themselves professionals or even have a license. Someone recommended this place for me worst mistake I ever made going here. Ask for beach wage perm and they burn my hair so bad. Pieces of my hair fell off! Please don’t go there. This has to be inspected, dirty combs, material just stay away
Other Stuff
My hair always comes out great and the prices are really good!
Hannah's Dog Videos
It absolutely breaks my heart that there are so many poor reviews here. I couldn't disagree with them more.
--
I live in Los Angeles most of the time, but spend a lot of time in El Paso. I have been here this time around much longer than I expected to be. As a result, I really needed someone to touch up my roots and trim my hair.
Everyone around here wanted at least $85 to do my roots. That's what everyone wants in L.A., too, and it's ridiculous because it's a single color. Super easy to apply.
So I was passing this place yesterday, and thought I'd stop in and ask about their pricing. The owner, Reuben, was there, and could not have been nicer. He gave me their pricing, which was WAY more reasonable, as well as his business card.
Then, last night, I saw the reviews, and kinda freaked out. I mean... Who wants to go to a 1-star salon??
But then I thought about how warm Ruben was, and how reviews can sometimes not be reflective of reality. (For example, some of my favorite restaurants over around the 3-star mark.)
OH MY GOD! I am SOOOO happy I listened to my instinct.
I went back today, and was seen by Bertha. As it turns out, it was her first day at that salon, after working on the east side for far too long. And frankly, I couldn't have been happier.
First of all, she speaks English. (Not a huge issue for me, because my Spanish is fairly good, but I'm much more comfortable in English.)
Second of all, she really listened to what I wanted, and did exactly just that.
Third of all, she's EXTREMELY detail-oriented. I have very pale skin, so it stains easily when I get my hair dyed. I've been to expensive salons on the Westside of LA where they just slap the color on and wash it off, and I walk out with badly stained skin. No consideration or care to how I looked at all.
But not with Bertha!
I have never had anyone work so hard a rubbing out the stains. It was amazing, and so very much appreciated.
Then, after she dyed my hair, she cut it to perfection.
But honestly? The best part of my experience was HER. She is so friendly and authentic and totally got my sense of humor. (Which will earn anyone points.)
As an aside: I don't know why there are reviews complaining about the cleanliness. It was absolutely on par with every other place I've ever been. I didn't seen any issues whatsoever, and I am someone who grosses out easily.
At any rate, Bertha now has a loyal customer in me. I will only go to her when I'm in town. I am so, so happy I found her. I encourage anyone looking for a well-priced, friendly, high-quality salon to go here.
Erika Vargas
I love it here such friendly staff and they do amazing work!’🥰
Shantelle Pasillas
On October 12th I made an appointment @2pm for my highlights and boyfriends haircut. As soon as we walked in there were a total of 3 workers, the two lazy old ladies and Raul who was attending to everyone. As soon as we walked in the 2 lazy individuals looked at each other and Lupe told my boyfriend she wouldn’t be cutting his hair because she could tell by looking at his hairstyle what type he wanted so Raul had to attend him. While Raul was doing my boyfriends hair, I asked the other lazy ass woman if she could cut my hair in layers but instead she grabbed the sizers and chopped off half of my hair *didn’t do the layers* then moved me to the other chair so I could wait for Raul to start on my hair. When Raul finally started on my hair the store got a phone call, Lupe was too busy doing her own hair that they had a customer answer it *VERY UNPROFESSIONAL.* by the time Raul was barley doing my half top of my hair the bottom was already burning and literally SIZZLING. I sat there in discomfort till he finally realized and moved me to the washing section, as we were walking the the washing all the hair dye started dripping on my skin which made it get super itchy and red. When he finally took everything off he asked me if I wanted an extra pop to my hair and I made the worst mistake by saying yes. I sat in more discomfort as the lazy lady’s were sitting down watching tv and talking about food while Raul was doing the last customers hair and had forgotten about me at that point. The lady with her daughter came back with their tacos and I was still in the chair waiting for it to be washed out. When Raul finally washed everything off, he moved me to the hair and asked me if I was still going to want my hair to be cut in layers and that it will still be extra after he BURNT my scalp and hair. I refused the service being as it was already 5pm by the time he got started drying and styling my hair. For a total of 3 hours that I was in this location and not once did I see them clean their tools after any customer. My hair is damaged and uneven. thanks to the lazy workers at this location. I think I would have been better off with box dye and cutting my own hair.
Patricia Cisneros
Widely recommended, they do very good work. And the staff is very friendly and attentive.
Ceara Duran
Really good place and affordable hair salon. Ruben has an incredible experience and knowledge.
Brenda Solares
Dirty, doesn't know how to give a fade. Do not recommend. Likes to watch TV more than, he likes to pay attention to the hair cut. Totally unprofessional, doesn't clean blades, doesn't wash hands.
Teresa Sanchez
I love the way Ruben cuts my hair, he always knows what is best for my face to look great!Thank you so much Ruben and I was so happy to see you again!! ?Service: Haircut