About Floor & Decor
Reviews for Floor & Decor
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Monday: 7AM - 8PM
Tuesday: 7AM - 8PM
Wednesday: 7AM - 8PM
Thursday: 7AM - 8PM
Friday: 7AM - 8PM
Saturday: 8AM - 7PM
Sunday: 10AM - 6PM
Floor & Decor in Denton, Texas offers unbeatable prices on tile, wood, stone, laminate, and luxury vinyl flooring. The showroom features a wide selection of high-quality flooring, cabinets, countertops, and installation materials for both professionals and DIYers. Expert design services and free in-store pickup make shopping easy. Customers report amazing experiences with the staff. One visitor highlighted an employee who was incredibly kind, patient, and genuinely happy to help. She answered all questions, made a real effort to speak Spanish, and went above and beyond with outstanding customer service. Another first-time DIYer felt intimidated but was kindly walked through the entire process by Miss Tammy, who explained everything in detail without making them feel dumb. She helped them understand why they needed what they had and what they didn’t, making the interaction comfortable and easy. Staff is always helpful and kind, and customers love coming in to look. One representative was patient and helpful in providing advice and direction all the way through checkout. Another team, including Raine and John the Designer, helped make a kitchen and living area retile decision easy and affordable, answering all questions and helping with everything needed for installation. Floor & Decor makes home improvement needs easy, and customers highly recommend asking for specific staff members when visiting.
Had such a great experience at Floor and Decor in Denton! As a new homeowner, this was my first experience shopping for tile. Elizabeth went above and beyond! She educated me on all of the options, helped me select samples to try out at home and color matched grout with me after securing the perfect style for our kitchen. I can’t wait to see the final product!
We had an amazing experience thanks to Tammy at Floor & Decor! From the moment we met her, she was incredibly kind, patient, and genuinely happy to help. She took the time to answer all of my husband's questions and made sure we felt confident with our decisions.
What touched us the most was that she made a real effort to speak Spanish with him. That thoughtful gesture meant so much to us and made our shopping experience even more comfortable and enjoyable.
Tammy went above and beyond to provide outstanding customer service, and her kindness and professionalism truly stood out. Thank you, Tammy, for making us feel so welcomed. Floor & Decor is very lucky to have...read full review
this is my first time doing DIY repairs on my home. I’ve been pretty intimidated by the whole process. So when calling floor and decor in Denton, Texas, And having to discuss what I needed, how much I needed, and when I needed it, I figured that it would be and humbling Pride swallowing conversation where I once again realize I don't even know, what I don’t know! but Thankfully Miss Tammy answered the phone and she was able to Kindly walk me through the entire process. Explain explained everything in detail without making me feel dumb! and She made me me feel comfortable when describing what I needed, even though I probably did a terrible job I’ve explaining it...read full review