I bought my first truck at Bill Utter last week and they were fantastic! Kenny Morgan worked with me the whole time to ensure I understood what was going on and it was easy for me to do everything virtually since I live 3 hours away. He even came in on his day off to make sure everything went smoothly! Couldn’t recommend him/ Bill Utter enough!
May 2025
This our second truck purchase from Bill Utter Ford!
Mike Richardson, sales representative, was the epitome of what a sales rep should be. Straightforward, no BS!
Mike got us in and out in record time. He's super professional and personable!
Overall, another fantastic experience purchasing from Bill Utter Ford!
December 2024
While overall my service experience has been good once the vehicle is in, it’s not always easy to get in touch with someone during my first call or even get a call back at times.
I’ve usually found better success reaching someone or getting scheduled sooner calling 5 Star or another Ford dealer. I’d like to see them add a quick lube station for simple things like an oil change. It shouldn’t take 1 1/2 - 2 hours for an oil change with an appointment.
I bought my first truck at Bill Utter last week and they were fantastic! Kenny Morgan worked with me the whole time to ensure I understood what was going on and it was easy for me to do everything virtually since I live 3 hours away. He even came in on his day off to make sure everything went smoothly! Couldn’t recommend him/ Bill Utter enough!
This our second truck purchase from Bill Utter Ford! Mike Richardson, sales representative, was the epitome of what a sales rep should be. Straightforward, no BS! Mike got us in and out in record time. He's super professional and personable! Overall, another fantastic experience purchasing from Bill Utter Ford!
While overall my service experience has been good once the vehicle is in, it’s not always easy to get in touch with someone during my first call or even get a call back at times.
I’ve usually found better success reaching someone or getting scheduled sooner calling 5 Star or another Ford dealer. I’d like to see them add a quick lube station for simple things like an oil change. It shouldn’t take 1 1/2 - 2 hours for an oil change with an appointment.