About The Chill Brothers
The Chill Brothers is an AC and HVAC repair service in Dallas, Texas, focused on providing the best indoor air quality and customer service. Reviews highlight that the personnel are consistently courteous, friendly, professional, and informative. The team is described as cheerful, kind, patient, and thorough in answering questions and explaining details. Installations are completed efficiently and quickly by crews that work like a well-oiled machine, leaving the site clean. Customers report being very happy with the performance of new air conditioners, which are quieter and run shorter cycles than old units. The company is praised for providing the best bid in terms of value, timeframe, and understanding of customer needs, with a turnaround of less than a week. They offer solutions appropriate for schedule and budget, including interest-free fixed monthly payments. Customers recommend them as a great company to work with that will breeze through any HVAC issue.
Luis was professional and quickly diagnosed the issue with my Trane multi-stage system. He walked me through how multi-stage systems work differently than single stage and what to expect going forward. Very helpful!
The overall experience was great. Full transparency, there was a matter of confusion over pricing and equipment, but management did an excellent job to make sure I was a satisfied customer. The inspector and the installation crew were outstanding. The inspector was very knowledgeable and knew exactly what I needed to get the best results from my new system. The equipment was installed in a timely manner and the area was left spotless. Although the Lennox HVAC system is pricey, the overall experience was well worth it. Thanks Chill Brothers.
Keaston stopped by our home, and although our system was new. He gave us some very good information about the phasing out of the other Freon. Recommend working with these lovely people!!