Reviews

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  • Sara Gerardo
    Feb 2026

    Website wouldn’t load so I’m leaving a review instead of contacting them. I was sitting at a traffic light when I saw one of their trucks turn left. They didn’t look for pedestrians first and almost hit a man! He managed to dodge at the last second. The truck didn’t even slow down. February 20, 7pm, Hyatt Regency Hotel in Dallas.

  • Sugar Ray Charles
    Nov 2025

    Excellent business. Excellent employees. Even Excellent service to their customers. 💯

  • Thomas Sparks
    Nov 2024

    We used this laundry service through double tree by hilton in Dallas. Absolute scam and rip-off for a medium laundry wash we got charged 210 USD. We asked for an itemised check to see how they calculated this sum but were told that was not possible. Avoid like plague.

  • Rosie Cook
    Nov 2024

    I worked for signature for 15 years,for me my years there where amazing,I never had any issues with management through my years there ,when my Heath started getting worse over the years they made sure that I didn’t over do it,they let me work part time,I was able to go to all my doctors appointments with no problems… Management/owners made sure I was good at all times,I retired 2 years ago because my health started declining,they give me a big party!!!!! And the also took care of me financially,for me signature is a wonderful place to work and if it wasn’t for my health I would still be there ..

  • Nane CS
    Aug 2024

    I stayed at a hotel that uses this laudry service. Among the clothes I sent, there was a sport bra with two pads and a sport short with a string belt. They took them off and lost them. They found the pads (and one that wasn't mine, meaning another lady lost hers) but not the string. Shorts won't stay on my waist without a belt. Neither a solution nor a refund was provided, only that I should have removed them before laudry. Sweat gets on both complements during exercise, which means they need to be cleaned as well.

    The reviews indicate that the service provided is not good and I am not the only one who had a bad experience. In the future, I will not use this laundry service anymore.

  • Jake Falcon
    Dec 2023

    Prices should be illegal. They charged me $167 to wash 1 medium load of clothes. They attach some plastic piece to the each item and if you rip it off it rips a hole in your clothes. They lost a pair of my work slacks but still charged me for cleaning them. If a business provides a service that no one will ever go back that business won’t last long. Then when I called the number they answered phone Hello like a regular persons phone not a business that’s charging $250 for something that should’ve been like $80. If you had a similar experience let’s leave these reviews on the Hilton hotel to get something done about this. They charging caviar and champagne prices for hot dog and ramen noodle soup service.My pants I had dry cleaned, the quality was horrible. Y’all decided to do a separate crease 2 inches from the one that was already there and noticeably off center. Ruined my uniforms and charged outrageous prices. Y’all charged me $167 to launder a small load that I did myself for $2.50. My productive, enjoyable stay had nothing to do with your service.

  • corey jennings
    Mar 2023

    They do great work. Always great hospitality when I come into the store.

  • Parul Shroff
    Jan 2023

    The 1 day service is a scam

  • Suzi Strong
    Mar 2022

    This company goes up and beyond to get the job done!

  • Robert Kellum
    Jan 2022

    Great service,

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Signature Garment Care

4830 Lakawana St, Dallas

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Hours

Monday: 7:30AM - 5PMTuesday: 7:30AM - 5PMWednesday: 7:30AM - 5PMThursday: 7:30AM - 5PMFriday: 7:30AM - 5PMSaturday: 7:30AM - 2PMSunday: Closed