About Masters Services Chimney & Masonry - DFW
Masters Services Chimney & Masonry is a Dallas-based company with 25 years of experience in chimney and fireplace repair, as well as masonry services. They serve homes in the Dallas-Fort Worth Metroplex. The company specializes in custom chimney caps and fireplace doors, fireplace remodeling, gas fireplace log sales and installation, and a range of chimney and fireplace repair services. They also offer masonry projects. The company sets itself apart through detailed camera chimney inspections with custom reports on fireplace and chimney condition, along with top-of-the-line repair methods, equipment, and customer service. Customers praise the company's professionalism, efficiency, and the quality of their work. They highlight the thorough inspections, exceptional workmanship, and reliability, noting the team's dedication to completing projects to a high standard. Several reviews mention how quickly and professionally the work was performed, with staff being friendly and responsive. Customers also appreciate the detailed explanations from the team members, including the owner, which helps put clients at ease about the services provided. While some customers feel the cost may be a little high, they generally express satisfaction with the overall experience. The company’s responsiveness and attention to detail have left many clients confident in calling them again for chimney, fireplace, or masonry needs, including remodels. Customers also note that the work has held up well, though they look forward to testing the repairs during a serious rain event. Overall, Masters Services is highly recommended for their top-notch inspection, repair, and customer service.
Master Services recently installed a new fireplace and mantle in my living room, and built a custom section for my TV and mounted it for me. The entire experience was exceptional. From start to finish, their team was professional, knowledgeable, and incredibly easy to work with. They helped me choose a design that fit my home perfectly, and the craftsmanship shows in every detail.
Kyle in particular did an excellent job of pivoting when a few design decisions changed along the way—he was flexible, communicative, and made sure everything turned out even better than I’d envisioned.
The installation was done efficiently and with great care—no mess left...read full review
Masters Services was excellent and all four of the men who worked on our project were on time, very polite, patient and extremely careful and neat. They replaced our outdoor fire box, replaced two chimney caps, and swept both chimneys. I also want to thank Cayden who worked patiently with us.
ALL representatives- including Cayden Cox and Kyle - have been VERY responsive! This is my second experience with Master Services and both times have been exceptional! Very professional!!