I recently had an outstanding experience at LA Fitness, and I have to give a special shoutout to the manager (Terrence) on duty. From the moment I walked in with a concern, they handled everything with professionalism and genuine care. They listened attentively, resolved my issue quickly, and made sure I left completely satisfied. It’s rare to encounter that level of service at a gym, and it made a real difference. The facility is well-maintained, but it’s the staff — and leadership like this — that keep me coming back. Highly recommend this location.
Amanda Bongiovanni
Jun 2026
Terrence is the BEST. Give this man a raise. I lost my AirPods and he found them, cleaned them, and returned them to me. If I could give him and management 10 stars, I would.
Marivel Ortiz
Jun 2026
Terrence was very helpful!! He was glad to answer all my questions with a great positive attitude. We need more like him in client services
Lex Cerda
Jun 2026
Terence is an excellent manager! Very professional, friendly, and attentive. He made sure everything went smoothly and provided outstanding customer service anytime I needed anything he is always there to assist.
Mac Mac
Jun 2026
Terence, best manager in the company. Cleared front desk in seconds to help everyone. THANK YOU
George Dini
Jun 2026
Terence helped me with the problem that I was having. He was really polite. I really appreciate him and the LA Fitness Dallas.
Haadi Husain
Jun 2026
The gym is adequate but the mens sauna just is 25% less hot compared to every other LA fitness
Mackenson Johnson
Jun 2026
The staff is amazing the nice lady who works the morning shift and Johnathan
Izzy Evans
Jun 2026
Terence at the front desk was so kind and helpful! The front desk staff are always so welcoming.
Vicente Concepcion
May 2026
If you ask them something they don't know and they don't want to answer they are just sitting. What time does the class end? ..... they send you to enter the internet and in the schedule does not come out the attention is s...
Robert Cooper
I recently had an outstanding experience at LA Fitness, and I have to give a special shoutout to the manager (Terrence) on duty. From the moment I walked in with a concern, they handled everything with professionalism and genuine care. They listened attentively, resolved my issue quickly, and made sure I left completely satisfied. It’s rare to encounter that level of service at a gym, and it made a real difference. The facility is well-maintained, but it’s the staff — and leadership like this — that keep me coming back. Highly recommend this location.
Amanda Bongiovanni
Terrence is the BEST. Give this man a raise. I lost my AirPods and he found them, cleaned them, and returned them to me. If I could give him and management 10 stars, I would.
Marivel Ortiz
Terrence was very helpful!! He was glad to answer all my questions with a great positive attitude. We need more like him in client services
Lex Cerda
Terence is an excellent manager! Very professional, friendly, and attentive. He made sure everything went smoothly and provided outstanding customer service anytime I needed anything he is always there to assist.
Mac Mac
Terence, best manager in the company. Cleared front desk in seconds to help everyone. THANK YOU
George Dini
Terence helped me with the problem that I was having. He was really polite. I really appreciate him and the LA Fitness Dallas.
Haadi Husain
The gym is adequate but the mens sauna just is 25% less hot compared to every other LA fitness
Mackenson Johnson
The staff is amazing the nice lady who works the morning shift and Johnathan
Izzy Evans
Terence at the front desk was so kind and helpful! The front desk staff are always so welcoming.
Vicente Concepcion
If you ask them something they don't know and they don't want to answer they are just sitting. What time does the class end? ..... they send you to enter the internet and in the schedule does not come out the attention is s...