I arrived at Espresso RMI a few weeks ago for a part and to look at espresso machines. I greeted by Mikael who has so much knowledge of the many brands. I left knowing what I needed because an exceptional person. Thank you Mikeal.
The Dessert Spot
March 2025
Shipped my cherished ECM espresso machine to RMI from Houston for repair. After less than a week got a call from the service technician describing the issues found and the repair quote inclusive of return shipping. After approval the repair was done and the machine shipped back quickly. They did a very thorough and complete job. It's now back and created a lovely latte this morning for the first time in 2 weeks! Thanks
October 2024
I popped in today! Walked in with no knowledge and the rep gave me an informative perspective on the quality of their espresso machines. I bought an old school stove top espresso maker but will definitely be back. Espresso machines, house ground coffee and anything in between us available!
I arrived at Espresso RMI a few weeks ago for a part and to look at espresso machines. I greeted by Mikael who has so much knowledge of the many brands. I left knowing what I needed because an exceptional person. Thank you Mikeal.
The Dessert Spot
Shipped my cherished ECM espresso machine to RMI from Houston for repair. After less than a week got a call from the service technician describing the issues found and the repair quote inclusive of return shipping. After approval the repair was done and the machine shipped back quickly. They did a very thorough and complete job. It's now back and created a lovely latte this morning for the first time in 2 weeks! Thanks
I popped in today! Walked in with no knowledge and the rep gave me an informative perspective on the quality of their espresso machines. I bought an old school stove top espresso maker but will definitely be back. Espresso machines, house ground coffee and anything in between us available!