Had an 11am appointment and I still waited until 11:20 to get taken back. Then the doctor came in and saw me for maybe 1 minute and it did not feel like she did a good job trying to figure out what was wrong. Then she said she would send in a prescription and I just needed to wait for paperwork. I sat in the room for 30 more minutes when I had already gotten the text that my prescription was sent. I then had another question for the doctor so I peaked my head out of the room and said I had one more question and she brushed me off and said she would be back in here. she then came back and I asked my question and then she was surprised. I hadn’t gotten my discharge papers yet and had to give them to me herself. Overall the doctor was so nice and I do not have any complaints about her this was just absurd. I will not be coming back this was ridiculous and a complete waste of time especially for an urgent care. I am so disappointed in this visit and everyone should be aware of this.
Emma Emma
Jun 2026
I recently visited Baylor Scott & White Urgent Care+, Dallas (Mockingbird), and I was highly impressed by the quality of care provided. The doctors and medical staff were experienced, attentive, and committed to delivering excellent treatment. The clinic operates efficiently, ensuring that patients receive timely care while maintaining a comfortable and supportive environment. Their dedication to patient health and recovery is truly remarkable. After my appointment, I enjoyed lunch at Emilio's Mexican Kitchen. The restaurant offers a wonderful atmosphere where customers are greeted with warmth and hospitality. The owner and staff are professional, friendly, and focused on providing a great dining experience. The food is freshly prepared, full of flavor, and made with high-quality ingredients. Every meal reflects the chefs' creativity and commitment to excellence. I highly recommend both Baylor Scott & White Urgent Care+, Dallas (Mockingbird) and Emilio's Mexican Kitchen for their outstanding service, professionalism, and dedication to customer satisfaction.
Susan Wilson
Jun 2026
My visit on Sunday was easy to book on line; timely--had to wait about 10 minutes beyond scheduled appointment time; and they have retained past records. I hadn't been there for four years, so to update their records they offered pen and paper or one could do it via a link sent to my phone. The registration clerk was cheerful and polite. Michelle, the nurse and Deepa, the P.A. were very knowledgeable, kind and efficient. They are good listeners and focused on the patient. Thank you all for my Top Notch treatment.
J. David Walls
Jun 2026
The facility was clean, and the staff was very friendly and professional. I was treated for a head cold, and was given 2 prescriptions to pick up. In and out in 30 minutes, very pleased.
Susan Wofford
Jun 2026
Super helpful, friendly and patient with my hearing issues, thx to all Plus responding to my later concerns about progress was so good. Got thru to a person quickly & once again patience and helpfulness was great!
Nasaria Rangel
Jun 2026
Very fast service listen to any questions one has, and gives you options on medications, will definitely recommend this urgent care
Paul Eom
May 2026
Whats the point of having the name Urgent Care if you need to wait 1.5-2hrs
Laurie Lybrand
May 2026
Great place. Wonderful staff!
Jay Hendrick
May 2026
Awful the PA basically just sent me away telling me I need to go to the ER spent 1 min with me total waste of time also he was very condescending
Jovan Morgan
May 2026
The overall care was good, and the staff was professional and helpful. However, the wait times were longer than I expected for an urgent care visit. After having my vitals taken and being placed in an exam room, I waited over 30 minutes to be seen by a provider. After the visit, there was an additional 20-minute wait to receive my injection. While the quality of care was good, the total wait time felt excessive for an urgent care setting. Improving efficiency and reducing patient wait times would significantly enhance the overall experience.
Anna Jacot
Had an 11am appointment and I still waited until 11:20 to get taken back. Then the doctor came in and saw me for maybe 1 minute and it did not feel like she did a good job trying to figure out what was wrong. Then she said she would send in a prescription and I just needed to wait for paperwork. I sat in the room for 30 more minutes when I had already gotten the text that my prescription was sent. I then had another question for the doctor so I peaked my head out of the room and said I had one more question and she brushed me off and said she would be back in here. she then came back and I asked my question and then she was surprised. I hadn’t gotten my discharge papers yet and had to give them to me herself. Overall the doctor was so nice and I do not have any complaints about her this was just absurd. I will not be coming back this was ridiculous and a complete waste of time especially for an urgent care. I am so disappointed in this visit and everyone should be aware of this.
Emma Emma
I recently visited Baylor Scott & White Urgent Care+, Dallas (Mockingbird), and I was highly impressed by the quality of care provided. The doctors and medical staff were experienced, attentive, and committed to delivering excellent treatment. The clinic operates efficiently, ensuring that patients receive timely care while maintaining a comfortable and supportive environment. Their dedication to patient health and recovery is truly remarkable.
After my appointment, I enjoyed lunch at Emilio's Mexican Kitchen. The restaurant offers a wonderful atmosphere where customers are greeted with warmth and hospitality. The owner and staff are professional, friendly, and focused on providing a great dining experience. The food is freshly prepared, full of flavor, and made with high-quality ingredients. Every meal reflects the chefs' creativity and commitment to excellence.
I highly recommend both Baylor Scott & White Urgent Care+, Dallas (Mockingbird) and Emilio's Mexican Kitchen for their outstanding service, professionalism, and dedication to customer satisfaction.
Susan Wilson
My visit on Sunday was easy to book on line; timely--had to wait about 10 minutes beyond scheduled appointment time; and they have retained past records. I hadn't been there for four years, so to update their records they offered pen and paper or one could do it via a link sent to my phone. The registration clerk was cheerful and polite. Michelle, the nurse and Deepa, the P.A. were very knowledgeable, kind and efficient. They are good listeners and focused on the patient. Thank you all for my Top Notch treatment.
J. David Walls
The facility was clean, and the staff was very friendly and professional.
I was treated for a head cold, and was given 2 prescriptions to pick up.
In and out in 30 minutes, very pleased.
Susan Wofford
Super helpful, friendly and patient with my hearing issues, thx to all
Plus responding to my later concerns about progress was so good. Got thru to a person quickly & once again patience and helpfulness was great!
Nasaria Rangel
Very fast service listen to any questions one has, and gives you options on medications, will definitely recommend this urgent care
Paul Eom
Whats the point of having the name Urgent Care if you need to wait 1.5-2hrs
Laurie Lybrand
Great place. Wonderful staff!
Jay Hendrick
Awful the PA basically just sent me away telling me I need to go to the ER spent 1 min with me total waste of time also he was very condescending
Jovan Morgan
The overall care was good, and the staff was professional and helpful. However, the wait times were longer than I expected for an urgent care visit. After having my vitals taken and being placed in an exam room, I waited over 30 minutes to be seen by a provider. After the visit, there was an additional 20-minute wait to receive my injection.
While the quality of care was good, the total wait time felt excessive for an urgent care setting. Improving efficiency and reducing patient wait times would significantly enhance the overall experience.