I am never going to attempt to go here again. They are supposed to close at 8pm and I have rushed to get there several times arriving at 7:50 or 7:55 and they have closed. Oftentimes they will close and lock the doors while watching you walk up. Obviously they don’t care about losing money but they should be concerning about losing repeat customers. There were 4 people attempting to get in tonight and they refused to service them. Terrible service. Do better…..
June 2024
They are very nice do not follow you around They speak offer to assist.. Love the Pink Sugar body oil this location hits Differently.. Thanks to the lady who called me to let me know of the restock.
Now that's customer Service to the highest level
October 2022
They were friendly at first but when I came back because there was confusion with my wig being WAY shorter than the one I picked out. They would not exchange or even compromise with me. I was later told that the wigs displayed have been pulled on where they stretch over 5 inches and look longer. Which they need to say that UPON PURCHASE Especially when I specifically told her I wanted the longer wig.. All sales on wigs are final and you cannot try them on. There’s always another Beauty Supply. Spend your money elsewhere.
I am never going to attempt to go here again. They are supposed to close at 8pm and I have rushed to get there several times arriving at 7:50 or 7:55 and they have closed. Oftentimes they will close and lock the doors while watching you walk up. Obviously they don’t care about losing money but they should be concerning about losing repeat customers. There were 4 people attempting to get in tonight and they refused to service them. Terrible service. Do better…..
They are very nice do not follow you around
They speak offer to assist..
Love the Pink Sugar body oil this location hits Differently..
Thanks to the lady who called me to let me know of the restock.
Now that's customer Service to the highest level
They were friendly at first but when I came back because there was confusion with my wig being WAY shorter than the one I picked out. They would not exchange or even compromise with me. I was later told that the wigs displayed have been pulled on where they stretch over 5 inches and look longer. Which they need to say that UPON PURCHASE Especially when I specifically told her I wanted the longer wig.. All sales on wigs are final and you cannot try them on. There’s always another Beauty Supply. Spend your money elsewhere.